Customer Relations Representative - State Farm Agent Team Member

Joseph Breen - State Farm Agent; Minneapolis (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA with employer match

Hiring bonus

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joseph Breen - State Farm Agent in Minneapolis seeks a Customer Relations Representative to enhance customer experiences and support community needs. In this role, you'll manage inquiries and coordinate with the team to ensure customer satisfaction.

The ideal candidate will possess strong communication and problem-solving skills, with a preference for those with customer service experience. The position offers a competitive salary and many benefits, including health insurance.

Qualifications

• Effective communication and problem-solving skills are needed.
• Experience in customer service is preferred.
• Ability to stay calm under pressure is essential.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update as needed.
• Assist customers in retention strategies.
• Coordinate with departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Stress management

Job description

Benefits

• Simple IRA with employer match
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Overview

As a Customer Relations Representative - State Farm Agent Team Member with Joseph Breen - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.