Customer Relations Representative - State Farm Agent Team Member

Insuremke; Mequon (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

Health stipend

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Company parties

Job summary

Joe Woelfle - State Farm Agent is seeking a Customer Relations Representative to join the team in Mequon, WI. This full-time role focuses on delivering exceptional customer service, managing inquiries, and supporting the agency's growth.

You will maintain records, assist with retention strategies, and coordinate across departments to ensure customer satisfaction. The position offers opportunities for advancement and competitive compensation.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem solving

Team collaboration

Sales minded

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Mequon - WI

• Hiring bonus
• Health stipend
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Joe Woelfle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $45,000.00 - $65,000.00 per year

Benefits

• Hiring bonus
• Health stipend
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule
• Company parties

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none