CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Travis Hesser - State Farm Agent; Manchester (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Commission bonus

Paid time off

Valuable experience

Advancement potential

Job summary

Travis Hesser - State Farm Agent in the United States is seeking an Agent Team Member who enjoys working with the public and delivering outstanding customer service. You will establish relationships, educate clients on insurance options, and assist with policy changes, billing, and claims processes.

This role offers salary plus commission/bonus, paid time off, valuable experience, and growth potential within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication—written, verbal, and listening.
• Enthusiastic about insurance and financial products for managing risk.
• Self-motivated and detail oriented.
• Team player with proactive problem solving.
• Commitment to exceptional customer service.
• Ability to multi-task and relate to customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review.

Skills

Communication

Customer service

Teamwork

Multi-tasking

Problem solving

Detail oriented

Self-motivated

Marketing mindset

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Responsive recruiter

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role,

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000 - $50,000+