Customer Relations Representative - State Farm Agent Team Member

Jessecerverasf; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Simple IRA

Salary plus commission/bonus

Job summary

A local insurance agency in Indiana is seeking a motivated Customer Relations Representative. The role focuses on providing excellent customer service, educating clients about insurance options, and developing leads. Successful candidates should have sales experience and strong communication skills. This position offers a competitive salary plus commission and opportunities for advancement.

Qualifications

• Sales experience (preferred).
• Track record of meeting sales goals (preferred).
• Ability to make presentations to potential customers.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Develop leads and identify customer needs.

Skills

Sales experience

Excellent communication skills

Self-motivated

Bilingual - Spanish preferred

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Hammond, IN

• Health insurance
• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Simple IRA
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $40,000.00 per year

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