Customer Relations Representative - State Farm Agent Team Member

SupportFinity™; West Carrollton (OH); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Opportunity for advancement

Job summary

State Farm Agent in Ohio is seeking a Customer Relations Representative for a full-time position in West Carrollton. The role focuses on building relationships with customers, educating them about insurance options, and supporting sales initiatives.

The ideal candidate is outgoing, customer-focused, and bilingual Spanish preferred. The position offers salary plus commission, paid time off, and opportunities for advancement within the agency.

Qualifications

• Excellent written and verbal communication skills.
• People-oriented with strong interpersonal skills.
• Detail oriented and organized.
• Proactive in problem solving and learning.
• Able to work in a team.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use needs-based review to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products.

Skills

Excellent communication

People-oriented

Detail oriented

Proactive problem solving

Team player

Bilingual Spanish

Job description

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent | Posted Mar 16

Full-time

Unknown

Benefits

• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Additional Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual - Spanish preferred

Compensation: $48,000.00 - $66,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Carrollton.
• Our office is open 8:30am - 5:30pm & Saturday's.
• I have been a State Farm agent since 2007.
• We currently have 3 team members at our agency.
• We have over 25 years of combined insurance experience in our office.
• Additional languages spoken: Spanish

About the company

State Farm Agent