Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Greenville (SC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

State Farm Agent in Greenville, SC seeks a dedicated Customer Relations Representative to enhance customer experiences and support agency growth. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to handle high-pressure situations.

Responsibilities include managing inquiries, maintaining records, implementing retention strategies, and coordinating across departments. The position offers a competitive salary and benefits including flexible schedules and the potential for advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Prior experience in customer service is preferred.
• Ability to handle high-stress situations in a calm manner.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Update and maintain accurate customer records.
• Assist in developing strategies for customer retention.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Rudy Ables - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $75,000.00 per year

Team Mission & Services

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Greenville, SC And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.