Customer Relations Representative - State Farm Agent Team Member

Insurewithbrandon; Fishers (IN); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Life insurance

401(k)

Performance-based bonus

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

A leading insurance agency in Fishers seeks a Customer Relations Representative to enhance customer experiences. Responsibilities include managing inquiries, maintaining records, and collaborating with team members. Ideal candidates will have strong communication and problem-solving skills with a background in customer service. The position offers a salary range of $40,000 to $45,000 annually along with a comprehensive benefits package, including health and vision insurance. Join a motivated team committed to community involvement and personal success.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fishers - IN

Benefits

• Life insurance
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ABOUT OUR AGENCY

I opened my agency in 2020 and have since built a strong, high-performing team of 17 talented professionals. My State Farm journey began in 2008 as a team member, and over the years I’ve gained valuable experience in leadership and developed a deep understanding of how the company operates. I’m passionate about sharing that knowledge with others, which is why I offer the aspirant program to team members who are interested in advancing their careers and potentially becoming agents themselves.

Community involvement is an important part of what we do. Our team actively participates in local events, sponsors sports programs, and supports a variety of nonprofit organizations throughout the city. Giving back and staying connected to the community we serve is a key part of our mission.

We also believe in taking care of our team. In addition to a supportive, growth-focused environment, we offer a comprehensive benefits package that includes vision, dental, life, and health insurance. Our office culture is fast-paced, collaborative, and focused on success — and we’re looking for motivated, self-starting individuals with a strong work ethic to join us.

If you’re looking for a place where you can grow your career, make a real impact, and be part of a motivated and supportive team, this could be the perfect fit for you.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Brandon Libunao - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $45,000.00 per year

DISCLAIMER

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.