Customer Relations Representative - State Farm Agent Team Member

Kandiss Ecton - State Farm Agent; Ferndale (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading agency, managed by an experienced State Farm agent, seeks an Agent Team Member committed to proactive customer service and community impact. This role centers on building customer relationships, educating clients on insurance options, and supporting their financial well-being. Join a dynamic team with notable growth potential and flexible working conditions, as you help clients navigate the risks of everyday life.

Benefits

401K

Salary plus commission / bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential / Opportunity for advancement

Hiring Bonus up to $

Qualifications

• Interest in marketing products based on customer needs.
• Enthusiastic about the role of insurance in managing risks.
• Ability to work in a team environment.

Responsibilities

• Establish and follow up relationships with customers.
• Educate customers about insurance options.
• Develop leads and market appropriate products.

Skills

Communication skills

Customer-focused

Detail oriented

Proactive problem solving

Job description

Now in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelor's degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her team's ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected.

Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our community-proud sponsors of the Detroit Youth Choir's annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance.

If you're looking to join a purpose-driven agency that values community impact and team collaboration, we'd love to have you with us!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission / bonus
• Paid time off (vacation and personal / sick days)
• Flexible hours
• Growth potential / Opportunity for advancement within my agency
• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation : $50,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ferndale, MI and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.