Customer Relations Representative - State Farm Agent Team Member

Sierra Juhl - State Farm Agent; Farmington (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Sierra Juhl - State Farm Agent in Farmington, Minnesota is seeking a Customer Relations Representative to generate exceptional customer experiences. This role involves resolving client inquiries, supporting community needs, and working within a dedicated team. Ideal candidates will have strong communication skills and a passion for customer service.

This position offers opportunities for internal growth, competitive salary, and benefits including health insurance reimbursement and a flexible schedule.

Qualifications

• Strong communication and problem-solving skills are essential.
• Previous experience in customer service is preferred.
• Must be able to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

Benefits

• Health insurance reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Sierra Juhl - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.