Customer Relations Representative - State Farm Agent Team Member

Doug Markworth - State Farm Agent; Mitchell (SD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Opportunity for advancement

401(k)

401(k) matching

Bonus based on performance

Job summary

Doug Markworth State Farm is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, maintain records, and help retain clients through attentive and empathetic communication.

Collaborative team environment with opportunities for internal growth; prior customer service experience is valued and a calm demeanor under pressure will help you succeed in this role.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Job description

Benefits

• Competitive salary
• Paid time off
• Opportunity for advancement
• 401(k)
• 401(k) matching
• Bonus based on performance

Role Description

As a customer Relations Rep with Doug Markworth State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support..

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.