Customer Relations Representative - State Farm Agent Team Member

Brettlbaker; California (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Relations Representative, where your dedication to exceptional customer service will shine. In this role, you will engage with clients, resolve inquiries, and support community members, all while enjoying a flexible schedule and opportunities for growth. This position promises a rewarding experience for those passionate about helping others and keen on developing their careers in a supportive environment. If you're ready to make a difference and advance your career, this is the opportunity for you.

Benefits

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Assist with customer retention strategies and maintain records.

Skills

Communication Skills

Problem-Solving Skills

Customer Service

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Brett Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.