An insurance agency in Shreveport, LA is seeking a Customer Relations Representative to join their team. The successful candidate will manage customer inquiries, maintain records, and ensure client satisfaction. Strong communication and problem-solving skills are essential, with experience in customer service preferred. The position offers a competitive salary between $40,000 and $60,000 annually, along with benefits such as flexibility and training opportunities.
Qualifications
Strong communication and problem-solving skills required.
Experience in customer service is preferred.
Ability to handle high-stress situations calmly.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain client records and update information.
Assist with customer retention strategies.
Coordinate with other departments for customer satisfaction.
Skills
Strong communication skills
Problem-solving skills
Customer service experience
Ability to handle high-stress situations
Job description
An insurance agency in Shreveport, LA is seeking a Customer Relations Representative to join their team. The successful candidate will manage customer inquiries, maintain records, and ensure client satisfaction. Strong communication and problem-solving skills are essential, with experience in customer service preferred. The position offers a competitive salary between $40,000 and $60,000 annually, along with benefits such as flexibility and training opportunities.