Customer Relations Pro - Flexible Hours, 401k, Growth

Myagentnoah; Helotes (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Flexible schedule

Training & development

Job summary

An insurance agency in Helotes is seeking a Customer Relations Representative to join their team. You will be responsible for managing customer inquiries, maintaining records, and coordinating with other departments to ensure customer satisfaction. The ideal candidate will possess strong communication and problem-solving skills, with a preference for those with experience in customer service. This role offers a competitive salary, flexible schedule, and opportunities for professional growth.

Qualifications

• Preferred experience in customer service to handle inquiries effectively.
• Ability to maintain composure in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

An insurance agency in Helotes is seeking a Customer Relations Representative to join their team. You will be responsible for managing customer inquiries, maintaining records, and coordinating with other departments to ensure customer satisfaction. The ideal candidate will possess strong communication and problem-solving skills, with a preference for those with experience in customer service. This role offers a competitive salary, flexible schedule, and opportunities for professional growth.