Customer Relations & Growth Specialist

Insuremke; Mequon (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

Health stipend

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Company parties

Job summary

Joe Woelfle - State Farm Agent is seeking a Customer Relations Representative to join the team in Mequon, WI. This full-time role focuses on delivering exceptional customer service, managing inquiries, and supporting the agency's growth.

You will maintain records, assist with retention strategies, and coordinate across departments to ensure customer satisfaction. The position offers opportunities for advancement and competitive compensation.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem solving

Team collaboration

Sales minded

Job description

Joe Woelfle - State Farm Agent is seeking a Customer Relations Representative to join the team in Mequon, WI. This full-time role focuses on delivering exceptional customer service, managing inquiries, and supporting the agency's growth.

You will maintain records, assist with retention strategies, and coordinate across departments to ensure customer satisfaction. The position offers opportunities for advancement and competitive compensation.