Customer Relations Data Analyst I

HMSA; Kapolei (HI); On-site; USD 53,000 - 99,000; Full time

Job summary

A health services organization located in Kapolei, Hawaii, is seeking a Customer Relations Business Analyst I to lead research and analysis for Customer Relations Management. This role involves conducting data analysis, ensuring customer needs are met, and supporting call center operations. The ideal candidate should possess a Bachelor's degree, strong communication skills, and intermediate knowledge of Microsoft Office applications. The position offers a full-time opportunity with a pay range of $53,000 to $99,000.

Qualifications

• Bachelor's degree and two years of related work experience, or equivalent combination.
• Strong verbal and written communication skills.
• Intermediate knowledge of Microsoft Office applications.

Responsibilities

• Conduct data analysis related to major projects and operational activities.
• Serve as Customer Relations subject matter expert on major initiatives.
• Support Call Center Operations and document business requirements.

Skills

Strong verbal and written communication skills

Intermediate knowledge of Microsoft Office

Education

Bachelor's degree

Job description

A health services organization located in Kapolei, Hawaii, is seeking a Customer Relations Business Analyst I to lead research and analysis for Customer Relations Management. This role involves conducting data analysis, ensuring customer needs are met, and supporting call center operations. The ideal candidate should possess a Bachelor's degree, strong communication skills, and intermediate knowledge of Microsoft Office applications. The position offers a full-time opportunity with a pay range of $53,000 to $99,000.