Customer Relations Coordinator - Entry Level

Malca-Amit Group of Companies

Los Angeles (CA)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Job summary

Malca-Amit Group of Companies is seeking a Customer Relations Coordinator in Los Angeles. The role involves handling customer service & relations, data entry, and shipping/receiving tasks. Candidates should possess strong time management skills and a high level of customer service. Preferred qualifications include familiarity with fast-paced environments and basic knowledge of MS Office and CRM software. Join our team to work with a leading logistics provider in the luxury goods industry.

Qualifications

Proven time management skills are essential.
High level of customer service skills required.
Fast paced data entry abilities needed.

Responsibilities

Handle in-person shipping & receiving.
Provide customer support via phone, e-mail & in-person.
Log and trace high-value shipments.
Liaise with dispatch teams & operations agents.
Conduct daily key data entry of company transactions.

Skills

Customer service skills

Data entry abilities

Interpersonal skills

Time management

Education

High School diploma or GED

Tools

MS Office

CRM software

Job description

A Customer Relations Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and a successful candidate will be responsible for customer service & relations, data entry, pre/post-sales service functions and front desk shipping/receiving, as well as handling of numerous sensitive commodities, from the U.S. West Coast to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders, both on an internal and external level.

The Customer Relations Coordinator will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal & collaborative qualities.

About Malca-Amit:

Malca-Amit USA, LLC, a division of The Malca-Amit Group of Companies, consists of an international team of experts, including logistics, security, customs house and special operations professionals, who provides professional service tailored to the specifications and needs of the global luxury goods industry and international banks.

Malca-Amit stands at the forefront of industry innovation. Our expert knowledge, integrated solution technology and global capabilities enables our clients to achieve maximum efficiency when dealing with the movement of their valuable assets. We are looking for a well‑versed Customer Relations Coordinator to join our Los Angeles operations.

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