Customer Relations and Technical Documents Specialist

Oregon Section Institute of Food Technologists (OSIFT); Indiana (PA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision Insurance

Retirement plan

Job summary

Oregon Section Institute of Food Technologists (OSIFT) is seeking a Fruit and Vegetable Broker/Distributor in Ridgefield, Washington. This full-time role includes medical, dental, vision, retirement plan, and other benefits.

Key duties include customer relations, order entry and fulfilment, logistics management, and developing business and marketing communications. Responsibilities also cover sample fulfilment, handling new customer inquiries, and managing quality/technical documents.

Qualifications

• Experience in customer relations and order fulfilment processes.
• Familiarity with HACCP, allergen programs, NLEA basics is a plus.
• Ability to manage logistics and quality documentation.

Responsibilities

• Attend to customer relations and communications.
• Enter orders and oversee fulfilment process.
• Oversee logistics management and distribution.
• Prepare business reviews and sales/marketing communications.
• Coordinate sample fulfilment and inquiries from customers.
• Maintain quality/technical documents and specs.
• Submit and resolve quality claims as needed.

Skills

Customer relations

Order entry/fulfilment/communications

Logistics management

Business reviews, sales and marketing

Sample fulfilment

Handling new customer inquiries

Quality / technical documents

Job description

Ridgefield, Washington.

Fruit and Vegetable Broker/Distributor

This is a full time position with complete medical, dental, vision, retirement plan, etc.

• Customer Relations
• Order entry/fulfilment/communications
• Logistics management
• Business reviews, sales and marketing communications
• Sample fulfilment
• Handling new customer inquiries
• Quality / Technical Documents

• Comprehension of product specifications
• Maintaining current & accurate technical documents
• Submitting/resolving quality claims
• Understanding of plant sanitation, pest control, product analysis, etc.
• Basic quality assurance and food safety program elements
• Understanding and maintenance of 3rd Party audit and inspections documents
• Understanding of and customer communication for HACCP and allergen programs
• Understanding of and customer communication for NLEA requirements
• Comprehension of Quality Assurance data to measure product quality performance

This is a confidential search.