Customer Quality Manager

Hyve Solutions; North Las Vegas (NV); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

401K with match

Paid Holidays

Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions is seeking a Quality/ISO Compliance Manager to oversee ISO 9001 and environmental management systems in a US-based manufacturing setting. The role includes training, audit response management, and leading quality supervisors to sustain continuous improvement.

Responsibilities encompass document control, metrics for Management Review, and driving corrective/preventive actions while ensuring policies are properly implemented and adhered to across production areas.

Qualifications

• Knowledge of ISO 9001 and environmental management standards.
• Strong data collection and analytical skills to drive root-cause analysis and problem resolution.
• Ability to prepare and review audit responses and close out findings in a timely manner.
• Experience coordinating with senior leadership to set strategic plans and objectives.

Responsibilities

• Maintain ISO compliance for Quality and Environmental management systems.
• Provide training on ISO 9001.
• Ensure audit responses are closed out properly and promptly.
• Manage document control for agency compliance and training records.
• Lead and coach Quality supervisors; drive a continuous quality improvement culture.
• Develop and track metrics for Management Review and action effectiveness.
• Complete 8D problem-solving reports and Material Declaration Sheets as needed.
• Influence corrective and preventive actions across manufacturing processes.
• Interpret and implement policies affecting teams and work areas.

Skills

Spreadsheet proficiency

Data analysis

Root cause analysis

Quality management

Education

BA degree in Engineering or related field

Job description

Hyve Company OverviewHyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.Responsibilities:Overall responsibilities for maintaining ISO compliance for Quality and Environmental management in addition to overseeing internal quality manufacturing management.Provide training on ISO 9001.Ensure all audit responses are closed out in a proper and timely mannerParticipates with other senior leadership to establish strategic plans and objectives.Manages and maintains document control for agency compliance, training records, calibration logs.Influence the development of corrective and preventative actions. Measures effectiveness of actions ensuring conformity with quality specifications.Manages the activities and objectives of the Quality supervisors and leads. Coaches his or her subordinates to maintain a continuous quality improvement environment.Completes 8D’s and Material Declaration Sheets when necessaryImplement metrics and maintain metrics for Management ReviewRequires proficiency in spread sheet creation, manipulation and display. Candidate must exhibit a strong data collection and analytical knowledge leading to roots cause analysis and problem resolution.Interprets and executes policies and procedures that affect subordinate workEnsures work areas are kept clean and free of debrisMaintains morale of employees to ensure process is completed as scheduledRequirements:B.A. degree or equivalent in Engineering or related fieldTypically requires a minimum of 5 years of relative experience.Solid product manufacturing comprehension. Computer electronics is a plus.Having a working knowledge of maintaining ISO 9001 and other agency standardsAdvanced understanding of manufacturing processes, influences and containment tactics.Ability to work as business needs require which may include long days, occasional evenings and weekends, and occasional travel for business or trainingWhat’s in it for youBenefit InsuranceFlexible Spending Account (FSA)Health Savings Account (HSA)Mental Health Care401K with matchPaid Holidays, Vacation & Sick DaysTuition ReimbursementPerks at WorkLEAP ProgramMyFlexPayWe are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.