Customer Quality Manager

Hyve Solutions; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Mental Health Care

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions seeks a Quality/ISO Compliance Leader to oversee Quality and Environmental management, ensuring audits are closed promptly. You will train staff on ISO 9001 and drive corrective actions, document control, and continuous improvement across manufacturing operations.

The role requires a Bachelor’s in Engineering, 5+ years of experience, and willingness to work long hours with occasional travel. Strong data analysis and Excel skills are essential for root-cause investigations.

Qualifications

• Bachelor's degree in Engineering or related field.
• Typically requires 5+ years of relative experience in manufacturing or quality control.
• Solid product manufacturing understanding; computer electronics experience a plus.
• Working knowledge of maintaining ISO 9001 and other agency standards.
• Ability to work long days, evenings, weekends, and travel as needed.

Responsibilities

• Maintain ISO compliance for Quality and Environmental management.
• Provide ISO 9001 training.
• Close audit responses promptly and effectively.
• Collaborate with senior leadership on strategic plans and objectives.
• Manage document control for compliance, training records, and calibration logs.
• Lead corrective and preventive actions and measure effectiveness.
• Supervise and coach Quality staff to drive continuous improvement.
• Complete 8D reports and Material Declaration Sheets when needed.
• Implement and track metrics for Management Review.
• Analyze data to identify root causes and drive problem resolution.
• Ensure policies and procedures are followed by subordinates.
• Maintain clean and safe work areas and keep morale high.

Skills

Quality management

ISO 9001 knowledge

Data analysis

Leadership coaching

Problem solving

Education

Bachelor's degree in Engineering

Tools

Microsoft Excel

Document control systems

Job description

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Responsibilities:

• Overall responsibilities for maintaining ISO compliance for Quality and Environmental management in addition to overseeing internal quality manufacturing management.
• Provide training on ISO 9001.
• Ensure all audit responses are closed out in a proper and timely manner
• Participates with other senior leadership to establish strategic plans and objectives.
• Manages and maintains document control for agency compliance, training records, calibration logs.
• Influence the development of corrective and preventative actions. Measures effectiveness of actions ensuring conformity with quality specifications.
• Manages the activities and objectives of the Quality supervisors and leads. Coaches his or her subordinates to maintain a continuous quality improvement environment.
• Completes 8D’s and Material Declaration Sheets when necessary
• Implement metrics and maintain metrics for Management Review
• Requires proficiency in spread sheet creation, manipulation and display. Candidate must exhibit a strong data collection and analytical knowledge leading to roots cause analysis and problem resolution.
• Interprets and executes policies and procedures that affect subordinate work
• Ensures work areas are kept clean and free of debris
• Maintains morale of employees to ensure process is completed as scheduled

Requirements:

• B.A. degree or equivalent in Engineering or related field
• Typically requires a minimum of 5 years of relative experience.
• Solid product manufacturing comprehension. Computer electronics is a plus.
• Having a working knowledge of maintaining ISO 9001 and other agency standards
• Advanced understanding of manufacturing processes, influences and containment tactics.
• Ability to work as business needs require which may include long days, occasional evenings and weekends, and occasional travel for business or training

What’s in it for you

Benefit Insurance

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.