Customer Quality Engineer: Lead 8D & Continuous Improvement

Bosch Group; Fountain Inn (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Premium health coverage

401(k) with matching

Paid time off

Parental leave

Job summary

Bosch Group is seeking a Customer Quality Engineer in Fountain Inn, South Carolina. This position acts as the primary quality liaison between the company and its customers in the mobile hydraulics sector, responsible for addressing quality concerns and ensuring customer satisfaction.

The ideal candidate will have a Bachelor’s degree in Engineering and over 3 years of experience in quality management. The role promises a challenging environment with competitive compensation and benefits.

Qualifications

• Bachelor's degree in Engineering, Quality, or related field.
• 3+ years of experience in manufacturing or quality-focused projects.
• Strong knowledge of quality tools and methodologies.

Responsibilities

• Address customer quality concerns and manage complaint resolution.
• Investigate complaints and lead root cause analysis.
• Monitor customer satisfaction and quality metrics.

Skills

Customer-facing roles experience

Quality tools knowledge

Problem solving

Interpersonal communication

Analytical skills

Education

Bachelor’s degree in Engineering or related field

Tools

8D

FMEA

SPC

Control Plans

APQP

PPAP

Job description

Bosch Group is seeking a Customer Quality Engineer in Fountain Inn, South Carolina. This position acts as the primary quality liaison between the company and its customers in the mobile hydraulics sector, responsible for addressing quality concerns and ensuring customer satisfaction.

The ideal candidate will have a Bachelor’s degree in Engineering and over 3 years of experience in quality management. The role promises a challenging environment with competitive compensation and benefits.