Hydraulic Warranty & Quality Technician

Robert Bosch Group; Lincolnshire (IL); On-site; USD 32,000 - 37,000; Full time

Job summary

BOSCH Rexroth in Lincolnshire, IL seeks a quality associate to investigate customer product quality concerns and support 8D reporting. You will assist with RMAs, on-site investigations, and testing to determine root causes, documenting findings, and supporting corrective actions.

Strong reading of hydraulic schematics and basic testing will be developed with training. The role emphasizes precise documentation, teamwork, and adherence to quality processes, with lifting up to 50 pounds and

Qualifications

• High school diploma or equivalent required.
• Manufacturing, mechanical, hydraulic, or quality-related experience preferred but not required.
• Ability to read and understand basic hydraulic schematics.
• Ability to set up and perform basic hydraulic tests after training.
• Basic computer skills and ability to learn company software and quality systems.
• Ability to read, write, and communicate effectively in English.
• Strong attention to detail and ability to document information.
• Ability to lift up to 50 pounds.

Responsibilities

• Assist with investigating and resolving customer product quality concerns using established quality procedures and problem-solving methods.
• Assist with preparing and documenting 8D reports for customer quality issues.
• Process Return Material Authorizations (RMAs) as directed.
• Communicate with customers and internal departments to gather information needed to understand and investigate product concerns.
• Assist with customer visits and on-site investigations as needed.
• Receive, inspect, and evaluate returned products to help determine the cause of failures.
• Perform product testing and help recreate customer-reported failures.
• Use basic problem-solving tools, including 5 Whys and cause-and-effect analysis, to identify root causes.
• Document findings clearly and accurately.
• Assist with assigning and tracking corrective-action activities to ensure tasks are completed on time.
• Assist in reviewing corrective actions to determine whether they address the issue.
• Assist with updates to production processes, work instructions, and controls when required.
• Assist with Engineering Change Requests (ECRs) and other quality documentation as directed.
• Maintain required Q-Pulse reporting.
• Follow established quality procedures, work instructions, and company policies.

Skills

Mechanical aptitude

Hydraulic knowledge

English communication

Basic computer skills

Education

High school diploma or equivalent

Associate degree or technical education

NFPA certification

Tools

Q-Pulse

Minitab

Job description

BOSCH Rexroth in Lincolnshire, IL seeks a quality associate to investigate customer product quality concerns and support 8D reporting. You will assist with RMAs, on-site investigations, and testing to determine root causes, documenting findings, and supporting corrective actions.

Strong reading of hydraulic schematics and basic testing will be developed with training. The role emphasizes precise documentation, teamwork, and adherence to quality processes, with lifting up to 50 pounds and