Customer Quality Engineer: Drive Quality & Kaizen

AISIN World Corp. of America; Durham (NC); On-site; USD 65,000 - 78,000; Full time

Job summary

AISIN North Carolina in Durham, NC is seeking a Customer Quality Engineer to support and investigate customer quality problem investigations, and to provide statistical information and accurate reporting to promote quality improvement. The role collaborates with engineering, manufacturing, and suppliers to identify root causes, implement corrective actions, and monitor quality metrics.

Candidates should have knowledge of PFMEA, statistics, problem solving, and experience in manufacturing

Qualifications

• 2 years of experience in a Quality Assurance or engineering role.
• Understand PFMEA, Statistical probability, and root cause analysis.
• Demonstrated problem solving experience in an engineering role.
• Knowledge of manufacturing methods and procedures.
• Excellent computer skills with Word, Excel, and PowerPoint.

Responsibilities

• Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
• Contain and control issues relating to quality on the manufacturing floor.
• Perform compliance and system effectiveness audits to insure adherence to company policies, procedures and customer requirements.
• Organize and present data to management for decision making.
• Prepares reports by collecting, analyzing, and summarizing data; making recommendations.
• Work in a team environment centered on structured problem solving processes.
• Identify and resolve problems, make process improvements and respond to inquiries regarding quality issues to prevent recurrence.
• Participate in technical discussions with Supplier, Internal and Customers.
• Contribute to team effort by accomplishing related results as needed.
• Train associates in both theory and application of quality tools such as statistics, inspection methods, problem solving, process analysis and improvement.
• Implement kaizens to improve quality metrics and promote continuous improvements of the manufacturing process.
• Utilize quality tools to implement Corrective Actions to avoid recurrence of quality issues.
• Work with Engineering and Manufacturing in implementing customer requirements, quality standards, process requirements and measurable.
• Review, develop, document and establish QC/QA procedures.

Skills

Quality Assurance

PFMEA

Root cause analysis

Problem solving

Manufacturing methods

MS Office

Education

Bachelors of Science in Engineering or related field

Job description

AISIN North Carolina in Durham, NC is seeking a Customer Quality Engineer to support and investigate customer quality problem investigations, and to provide statistical information and accurate reporting to promote quality improvement. The role collaborates with engineering, manufacturing, and suppliers to identify root causes, implement corrective actions, and monitor quality metrics.

Candidates should have knowledge of PFMEA, statistics, problem solving, and experience in manufacturing