Customer Quality Engineer - Automotive & Injection Mold

Sika; Grandview (MO); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

401k with Company Match

Medical, Dental, Vision Benefits

Life Insurance

Disability Insurance

Paid time off

Job summary

Sika in Grandview, MO is seeking an experienced Quality Engineer to join the Automotive and Industry team. You will drive quality across injection mold production, maintaining daily quality metrics and supporting PPAP and APQP processes.

You will act as the customer representative for quality issues, lead cross-functional problem-solving, and champion continuous improvement to reduce scrap and improve customer satisfaction.

Qualifications

• Bachelor’s degree in a related discipline.
• 5 years of experience in quality assurance or related field.
• Solid working knowledge of quality principles, audit protocols, inspection procedures, PPAP.
• Experience with continuous improvement tools and cross-functional projects.
• Strong organizational, interpersonal and analytical skills.

Responsibilities

• Serve as customer representative for product quality issues and deliveries.
• Lead and direct customer issues to closure using 8D, 5P, DWDP, and 5-Whys.
• Maintain daily quality metrics (PPM) and cost data at the plant level.
• Fulfills all new parts submission (PPAP) requirements.
• Provide on-site problem resolution at customer locations and coordinate containment actions.
• Lead APQP for new product launches and changes.
• Coordinate, lead, and coach cross-functional teams to achieve customer satisfaction.
• Develop and deploy methods to communicate customer performance and drive continuous improvement.

Skills

Quality Assurance

PPAP

APQP

8D Problem Solving

Continuous Improvement

Manufacturing Environment

Education

Bachelor’s degree in related discipline

Job description

Sika in Grandview, MO is seeking an experienced Quality Engineer to join the Automotive and Industry team. You will drive quality across injection mold production, maintaining daily quality metrics and supporting PPAP and APQP processes.

You will act as the customer representative for quality issues, lead cross-functional problem-solving, and champion continuous improvement to reduce scrap and improve customer satisfaction.