Customer Project Manager V

ZincFive; Tualatin (OR); Hybrid; USD 135,000 - 165,000; Full time

Job summary

ZincFive is seeking a Customer Project Manager V to lead battery energy storage system installation and commissioning projects. You will act as the primary customer contact, coordinating cross-functional teams to ensure on-time delivery and high customer satisfaction.

The role may be performed remotely from home or onsite at our Tualatin, Oregon headquarters, reporting to the Service Portfolio Manager. Occasional travel to projects is required to support execution.

Qualifications

• Bachelor’s degree in electrical engineering, power systems, or related field is required.
• 7+ years of experience in customer project management for power systems or data center environments is required.
• Excellent customer management skills and strong written/verbal communication are essential.

Responsibilities

• Manage and coordinate battery energy storage system installation and commissioning projects from inception to completion.
• Serve as the primary customer contact and coordinate cross-functional teams.
• Develop project budgets and manage to quoted budgets; communicate status and changes to ZincFive management.
• Coordinate with 3rd party equipment, internal and external stakeholders, and transfer projects to long-term service organizations.
• Visit projects in the field up to 25% and support pre-sales through post-sale activities.

Skills

Customer management

Communication

Stakeholder management

Education

Bachelor’s degree in electrical engineering or related field

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2400-10-30 - Service-LLC-DatCtr UPS Full Time Professional Remote, remote, US

Salary: $150,000.00 Annually

The Customer Project Manager V is responsible for managing and coordinating battery energy storage system installation and commissioning projects with a focus on quality, on-time delivery, and high customer satisfaction. This role serves as the primary customer contact and coordinates cross-functional teams to support successful project execution. The position may be performed remotely from home or onsite in headquarters in Tualatin, Oregon and reports to the Service Portfolio Manager.

• Manages and coordinates to ensure completion of battery energy storage system installation and commissioning projects
• Key point of contact for the customer and stakeholders and responsible for the project from inception to completion including post project feedback and evaluation
• Support project planning from pre-sales through post sale installation and commissioning
• Cooperates and works closely with internal and external stakeholders associated with the project
• Responsible for developing project budget prior to sale and managing to the quoted budget through project completion
• Maintains regular communication of project status and potential material changes to the technical requirements, project timeline or budget to ZincFive management
• Supports the integration, planning, and execution with 3rd party equipment
• Ensures a smooth and professional transfer of the project to the designated long term service organization
• Collaborates with Project Managers to provide mutual support as needed
• Organizes and facilitates meetings to ensure smooth project execution
• Contributes best practices to the corporate project management function including processes and SOP’s
• Supports Pre-delivery Inspection or Factory Acceptance Test visits
• Visits assigned projects in the field, up to 25%
• Provides technical support/advice to customers/stakeholders either directly or by coordinating company subject matter experts
• Maintains a database of all project records
• Partners with Sales, Marketing, Operations, Service and Engineering and ensures successful project completion

Job Requirements:

• Bachelor’s degree in electrical engineering, power systems, a related field, or equivalent years of experience
• 7+ years of experience in customer project management for power systems or data center background
• Excellent customer management skills for both verbal and written communication
• Proficiency in Microsoft Office as