Customer Project Manager V

ZincFive; United States; Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k)

Paid time off

Paid holidays

Paid family leave

Professional learning program

Job summary

ZincFive is seeking a Customer Project Manager V to lead battery energy storage system installation and commissioning projects. You will serve as the primary customer contact, coordinating cross-functional teams to ensure quality, on-time delivery and high customer satisfaction.

The role supports remote work or onsite at the Tualatin, Oregon headquarters, reporting to the Service Portfolio Manager. You will manage project scope, budget, and schedule, collaborate with Sales, Marketing,

Qualifications

• Bachelor’s degree or equivalent years of experience in a relevant field.
• 7+ years of customer project management experience for power systems or data centers.
• Excellent communication skills (verbal and written).
• Proficiency with Microsoft Office and project management software.

Responsibilities

• Manage and coordinate battery energy storage system installation and commissioning projects end to end.
• Serve as primary customer contact and coordinate cross-functional teams.
• Develop and manage project budgets and ensure delivery within budget.
• Communicate project status to ZincFive management and stakeholders.
• Coordinate with 3rd party equipment and ensure smooth transfer to long-term service.

Skills

Project management

Customer management

Communication

Time management

Organizational skills

Education

Bachelor's degree in electrical engineering or related field

Equivalent years of experience

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2400-10-30 - Service-LLC-DatCtr UPS Full Time Professional Remote, remote, US

Salary: $150,000.00 Annually

The Customer Project Manager V is responsible for managing and coordinating battery energy storage system installation and commissioning projects with a focus on quality, on-time delivery, and high customer satisfaction. This role serves as the primary customer contact and coordinates cross-functional teams to support successful project execution. The position may be performed remotely from home or onsite in headquarters in Tualatin, Oregon and reports to the Service Portfolio Manager.

• Manages and coordinates to ensure completion of battery energy storage system installation and commissioning projects
• Key point of contact for the customer and stakeholders and responsible for the project from inception to completion including post project feedback and evaluation
• Support project planning from pre-sales through post sale installation and commissioning
• Cooperates and works closely with internal and external stakeholders associated with the project
• Responsible for developing project budget prior to sale and managing to the quoted budget through project completion
• Maintains regular communication of project status and potential material changes to the technical requirements, project timeline or budget to ZincFive management
• Supports the integration, planning, and execution with 3rd party equipment
• Ensures a smooth and professional transfer of the project to the designated long term service organization
• Collaborates with Project Managers to provide mutual support as needed
• Organizes and facilitates meetings to ensure smooth project execution
• Contributes best practices to the corporate project management function including processes and SOP’s
• Supports Pre-delivery Inspection or Factory Acceptance Test visits
• Visits assigned projects in the field, up to 25%
• Provides technical support/advice to customers/stakeholders either directly or by coordinating company subject matter experts
• Maintains a database of all project records
• Partners with Sales, Marketing, Operations, Service and Engineering and ensures successful project completion

Job Requirements:

• Bachelor’s degree in electrical engineering, power systems, a related field, or equivalent years of experience
• 7+ years of experience in customer project management for power systems or data center background
• Excellent customer management skills for both verbal and written communication
• Proficiency in Microsoft Office as well as other software required for project management
• Excellent attention to detail and accuracy
• Excellent time management and organizational abilities
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Excellent interpersonal skills
• Ability to collaborate with multiple partners to drive projects to successful completion
• Ability to coordinate cross-functional teams to ensure the right expertise is available when needed for successful project delivery
• Experience managing changes to project scope, schedules, and budgets, and identifying and mitigating project risks

Preferred Experience/Skills:

• PMP certification
• Six Sigma
• Attention to detail and accuracy
• Excellent communication skills - verbal and written
• Good judgment with solid decision making
• Teamwork and collaboration

Physical Requirements and Working Conditions:

• Work involves extended periods of sitting at a computer, some repetitive motion, and lifting up to 15 pounds occasionally
• Ability to wear Personal Protective Equipment when required
• Ability to travel by air, train, bus and car
• Manufacturing, warehouse, home and office environment
• Must be able to maintain a level state of alertness while performing this job

Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role.

In addition, the successful candidate for this position will become eligible for a comprehensive set of outstanding benefits, including medical, dental, vision, life insurance, 401k, paid sick time, paid time off for vacation, paid holidays, paid community service days, professional/personal learning program, and applicable state/federal paid family leave.

ZincFive is committed to employing a diverse workforce. As an Equal Opportunity and Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. We maintain a safe workplace and perform pre- employment testing. ZincFive is a participant in E-Verify and receives employment authorization of new hires through Social Security and the Department of Homeland Security databases.