Customer Program Management - Project Director

Socket.dev; San Jose (CA); On-site; USD 207,000 - 284,000; Full time

Benefits offered by this job

Incentive plan

Job summary

Infineon Technologies is seeking a Customer Program Director to lead strategic programs for key customer accounts within the Customer Collaboration and Technical Marketing team in the United States. You will guide global, cross‑functional teams from planning through delivery while strengthening trusted customer relationships.

Responsibilities include steering programs across design-in, qualification, demand management, and quality, and translating customer priorities into actionable business

Qualifications

• Bachelor’s or Master’s degree in Electrical Engineering, Microelectronics, Semiconductor Technology, or a related technical field.
• 10+ years of semiconductor industry experience, including leadership of complex customer-facing programs and global cross-functional teams.
• Strong program management skills in planning, prioritization, risk management, issue resolution, and delivery.
• Executive-level communication and presentation skills, with the ability to adapt messages for technical, business, and senior leadership audiences.

Responsibilities

• Lead strategic customer programs across product design-in, qualification, demand management, product quality, and future opportunities.
• Own the end-to-end program lifecycle including planning, execution, risk management, issue resolution, reporting, and closure.
• Align global cross-functional teams across Sales, Engineering, Operations, Product Management, Marketing, Manufacturing, and Quality.
• Manage customer escalations and crises by coordinating timely decisions, clear ownership, and actions that reduce business impact.
• Build trusted customer relationships through a strong understanding of business priorities, market trends, technical challenges, and competitive dynamics.
• Translate complex data into action by providing concise insights, business risks, strategic opportunities, and recommendations to senior stakeholders.
• Drive results through influence by creating alignment, accountability, collaboration, and customer focus across a matrixed organization.

Skills

Executive communication

Program management

Semiconductor knowledge

Cross-functional leadership

Risk management

Education

Electrical Engineering / Microelectronics

Tools

PMP

IPMA

Job description

#WeAreIn for jobs that impact everyone's life.

Turning customer whispers into industry shaking solutions... ready to amplify the future?

As a Customer Program Management - Project Director in our Customer Collaboration and Technical Marketing team, you work hand-in-hand with our customers, enabling them to transform our products into cutting-edge designs, all while building longlasting partnerships that thrive on success.

Are you in?

Your role

Key responsibilities in your new role

As a Customer Program Manager,you will lead strategic programs for key customer accounts and connect customerpriorities with Infineon business objectives. You will guide global,cross-functional teams from planning through delivery while strengthening trustedcustomer relationships

• Lead strategiccustomer programs across product design-in, qualification, demandmanagement, product quality, and future opportunities
• Own theend-to-end program lifecycle including planning, execution, riskmanagement, issue resolution, reporting, and closure
• Align globalcross-functional teams across Sales, Engineering, Operations, ProductManagement, Marketing, Manufacturing, and Quality
• Manage customerescalations and crises by coordinating timely decisions, clear ownership,and actions that reduce business impact
• Build trustedcustomer relationships through a strong understanding of businesspriorities, market trends, technical challenges, and competitive dynamics
• Translate complexdata into action by providing concise insights, business risks, strategicopportunities, and recommendations to senior stakeholders
• Drive resultsthrough influence by creating alignment, accountability, collaboration, andcustomer focus across a matrixed organization

Your profile

Qualifications and skills to help you succeed

You combine customer focus withsound judgment and clear executive communication. You respond effectively tochanging priorities, manage competing objectives, challenge the status quothoughtfully, and build collaboration across diverse teams

• Mandatory: Bachelor’s or Master’s degree in ElectricalEngineering, Microelectronics, Semiconductor Technology, or a related technicalfield
• Mandatory: 10 or more years of semiconductor industryexperience, including leadership of complex customer-facing programs and globalcross-functional teams
• Mandatory: Strong semiconductor knowledge with theability to understand customer requirements, product architectures, developmentchallenges, and solution value
• Mandatory: Strong program management skills in planning,prioritization, risk management, issue resolution, and delivery
• Mandatory: Executive-level communication andpresentation skills, with the ability to adapt messages for technical,business, and senior leadership audiences
• Preferred: Demonstrated success building customerpartnerships, influencing without formal authority, analyzing complex data, andguiding decisions across diverse stakeholder groups
• Nice-to-have: Knowledge of power semiconductors, a PMP,IPMA, or equivalent project management certification, and experience mentoringor coaching others

Infineon Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Employment at Infineon is contingent upon proof of your legal right to work in the United States under applicable law, verification of satisfactory references, successful completion of a background check and drug test, and signing all your on-boarding documents.

In some instances, if applicable, U.S. export control laws require that Infineon obtain a U.S. government export license prior to releasing technologies to certain persons. This offer is contingent upon Infineon's ability to satisfy these export control laws as related to your employment and anticipated job activities. The decision whether or not to submit and/or pursue an export license to satisfy this contingency, if applicable, shall be at Infineon's sole discretion.

Infineon Technologies takes data privacy and identity theft very seriously. As such, we do not request personally-identifiable information (PII) from applicants over the internet or electronically. Please kindly refrain from disclosing your PII electronically during the application process or to unauthorized websites that may purport to be Infineon or any of our affiliates.

Salary pay information:

• San Jose, CA, United States: US$ 206,640.00 – US$ 284,130.00. In addition, all employees will be eligible to participate in an incentive plan.

#WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best Infineon for everyone.

We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity.

Our hiring decisions are based on skills and experience. Even if you don’t meet every requirement, we encourage you to apply.

Please let your recruiter know if you need any accommodations during the interview process.

Learn more about our various contact channels and about Diversity & Inclusion at Infineon.

Tania Gallardo