Customer Program Coordinator

Envita Solutions, LLC; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Envita Solutions, LLC is seeking a Customer Program Coordinator to support customer programs through essential administrative tasks. You will coordinate services, maintain data, and respond to inquiries while ensuring safety and accuracy.

The role requires basic experience in customer service or admin support, with attention to detail and strong organizational skills. Join a team focused on reliable service and operational excellence.

Qualifications

• High School or equivalent required.
• 1+ years in customer service or administrative support; environmental industry a plus.
• Strong attention to detail and organizational skills; ability to prioritize tasks.

Responsibilities

• Coordinate and schedule customer services.
• Maintain contact and vendor information.
• Support monthly team operations.
• Prepare and distribute operational reports.
• Coordinate and follow up on customer work orders and documentation.
• Upload and maintain customer program data.
• Prepare Customer Success Kits.
• Respond to internal/external inquiries.

Skills

Attention to detail

Time management

Prioritization

Communication

Relationship building

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation.At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always.Customer Program Coordinator role is responsible for executing core operational and administrative functions supporting customer programs.Essential FunctionsEnsures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.Coordinate and schedule customer servicesMaintain contact and vendor informationSupport monthly team operationsPrepare and distribute operationasl reportsCoordinate and follow up on customer work orders and approriate documentationUpload and maintain customer program dataPrepare Customer Success KitsRespond to internal/external inquiriesAdditional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills.Education QualificationsRequired High School or EquivalentExperience QualificationsRequired 1+ years Customer Service or administrative support role; Environmental industry a plusSkills and AbilitiesPossess strong attention to detailPossess time management skills and ability to prioritize tasks and responsibilitiesAbility to work collaboratively across teamsCommunication and relationship building skillsRegular and predictable attendance is an essential function of this job.Strong organizational skillsProficient in Microsoft Office (Outlook, Word, Excel, Powerpoint)All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#EnvitaSolutions