Customer Product Engineer - Wallet Services & Blockchain

Alchemy; United States; On-site; USD 120,000 - 300,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision coverage

401k

Unlimited flexible time off

Job summary

Alchemy is looking for a Customer Engineering professional to join their team in the United States. This role involves managing customer relationships, providing hands-on technical support, and helping users maximize their experience with Alchemy's platform.

The ideal candidate will have a technical background, strong communication skills, and an interest in technology and blockchain. Alchemy offers a competitive salary range from $120,000 to $300,000 annually, along with comprehensive benefits.

Qualifications

• 1+ years of experience in a software development role.
• Strong communication skills with internal and external stakeholders.
• Interest in technology, blockchain, and crypto.

Responsibilities

• Provide hands on technical support within the Account Abstraction product vertical.
• Deliver a stellar customer experience.
• Build and maintain ongoing relationships with complex stakeholders.

Skills

Experience in software development

Technical background

Strong analytical skills

Understanding of blockchain

Strong communication skills

Education

Technical degree

Job description

Alchemy is looking for a Customer Engineering professional to join their team in the United States. This role involves managing customer relationships, providing hands-on technical support, and helping users maximize their experience with Alchemy's platform.

The ideal candidate will have a technical background, strong communication skills, and an interest in technology and blockchain. Alchemy offers a competitive salary range from $120,000 to $300,000 annually, along with comprehensive benefits.