Customer Pickup - Merchandise Processor

Jordan; Taunton (MA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Great Benefits

Employee discount

Job summary

Jordan's Furniture in Taunton, MA is seeking team members for its Customer Pickup & Merchandise Processing Team at the distribution center. You will help prepare, move, retrieve, and load furniture for customer pickup, shuttle operations, and sample merchandise while working directly with customers and using warehouse equipment.

The role requires the ability to lift up to 110 pounds, strong customer service, and basic computer skills.

Qualifications

• Safe work habits and commitment to workplace safety.
• Ability to lift up to 110 pounds.
• Ability to work in a fast-paced environment on your feet.
• Strong customer service and communication skills.
• Basic computer proficiency.

Responsibilities

• Select and receive merchandise using RF scanner technology.
• Work directly with customers in the Customer Pickup area and assist with loading and securing merchandise onto customer vehicles.
• Pick, prepare, repackage, and relocate merchandise as needed.
• Assist Web Photography and other teams by moving and positioning merchandise.
• Load merchandise onto shuttle trailers in a manner that minimizes damage and maximizes trailer space.
• Prepare sample merchandise for viewing and evaluation, including assisting with mattress processing for testing programs.
• Label and track cancelled, refused, and partial delivery merchandise to maintain inventory accuracy.
• Utilize warehouse management systems to process assignments and verify inventory.
• Document, relocate, and verify merchandise as needed.
• Perform daily equipment inspections and report any safety concerns or mechanical issues.
• Use and maintain tools and equipment in accordance with company and OSHA safety standards.
• Maintain established departmental productivity and safety goals.

Skills

Customer service

Communication

Safety awareness

Teamwork

Reliability

Basic computer skills

Job description

450 Revolutionary Dr, East Taunton, MA 02718, USA

Job Description

Posted Thursday, August 20, 2026 at 4:00 AM

Looking for a job that keeps you active and makes a difference for customers every day? Jordan's is looking for motivated team members to join our busy Customer Pickup & Merchandise Processing Team in our Taunton, MA Distribution Center. In this fast-paced warehouse role, you'll help prepare, move, retrieve, and load furniture for customer pick up, shuttle operations, and sample merchandise. You'll work directly with customers, operate warehouse equipment, and play an important role in ensuring our merchandise is handled safely and efficiently.

No equipment experience? We've got you covered! Jordan's provides valuable on-the-job training with room to grow.

Schedule: Tuesday - Saturday, 8:00 AM - 4:30 PM
Pay: $20.00 per hour

We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Why you will love this job

• Team atmosphere – We're all family here!
• Fast-paced physical environment – Cancel that gym membership.
• Customer interaction – Help create a great experience for our customers.
• Career growth – The possibilities are endless.
• Great Benefits – Medical, dental, vision, and employee discount.

What We Stand For—Where Work is Fun and Values Matter!

At Jordan's, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:

• We Care... a Lot – because kindness and support are at the heart of everything we do.
• We Do the Right Thing – integrity is non-negotiable.
• We Dare to Think Differently – innovation keeps us ahead of the game.
• We Make Work Fun – yes, fun! Because great energy fuels great work.

Responsibilities we will trust you to perform

• Select and receive merchandise using RF scanner technology.
• Work directly with customers in the Customer Pickup area and assist with loading and securing merchandise onto customer vehicles.
• Pick, prepare, repackage, and relocate merchandise as needed.
• Assist Web Photography and other teams by moving and positioning merchandise.
• Load merchandise onto shuttle trailers in a manner that minimizes damage and maximizes trailer space.
• Prepare sample merchandise for viewing and evaluation, including assisting with mattress processing for testing programs.
• Label and track cancelled, refused, and partial delivery merchandise to maintain inventory accuracy.
• Utilize warehouse management systems to process assignments and verify inventory.
• Document, relocate, and verify merchandise as needed.
• Perform daily equipment inspections and report any safety concerns or mechanical issues.
• Use and maintain tools and equipment in accordance with company and OSHA safety standards.
• Maintain established departmental productivity and safety goals.

What you will bring to the table

• Safe work habits and a strong commitment to workplace safety.
• Ability to work in a fast-paced environment where you are on your feet throughout your shift.
• Ability to lift, pull, push, and safely move furniture weighing up to 110 pounds.
• Strong customer service and communication skills.
• Reliability and ability to meet daily department goals.
• Basic computer proficiency.
• Ability to work at heights of 35 to 50 feet.
• Ability to become certified through Jordan's Crown Lift Training Program.
• Ability to read and communicate effectively in English.
• Ability to pass pre-employment screening. Don't worry, you can do it!

Jordan's prides itself on having a strong, loyal J-Team. We recognize we are One Team, One Goal working together to continue strengthening Jordan's place in the market and as an employer of choice. We know you are here to support your family, and we are here to support you. If this sounds like the opportunity you've been looking for, it's time to talk!

Jordan's Furniture is an Equal Opportunity Employer.

450 Revolutionary Dr, East Taunton, MA 02718, USA