Active Customer Pickup & Merchandise Associate

Jordan; Taunton (MA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Great Benefits

Employee discount

Job summary

Jordan's Furniture in Taunton, MA is seeking team members for its Customer Pickup & Merchandise Processing Team at the distribution center. You will help prepare, move, retrieve, and load furniture for customer pickup, shuttle operations, and sample merchandise while working directly with customers and using warehouse equipment.

The role requires the ability to lift up to 110 pounds, strong customer service, and basic computer skills.

Qualifications

• Safe work habits and commitment to workplace safety.
• Ability to lift up to 110 pounds.
• Ability to work in a fast-paced environment on your feet.
• Strong customer service and communication skills.
• Basic computer proficiency.

Responsibilities

• Select and receive merchandise using RF scanner technology.
• Work directly with customers in the Customer Pickup area and assist with loading and securing merchandise onto customer vehicles.
• Pick, prepare, repackage, and relocate merchandise as needed.
• Assist Web Photography and other teams by moving and positioning merchandise.
• Load merchandise onto shuttle trailers in a manner that minimizes damage and maximizes trailer space.
• Prepare sample merchandise for viewing and evaluation, including assisting with mattress processing for testing programs.
• Label and track cancelled, refused, and partial delivery merchandise to maintain inventory accuracy.
• Utilize warehouse management systems to process assignments and verify inventory.
• Document, relocate, and verify merchandise as needed.
• Perform daily equipment inspections and report any safety concerns or mechanical issues.
• Use and maintain tools and equipment in accordance with company and OSHA safety standards.
• Maintain established departmental productivity and safety goals.

Skills

Customer service

Communication

Safety awareness

Teamwork

Reliability

Basic computer skills

Job description

Jordan's Furniture in Taunton, MA is seeking team members for its Customer Pickup & Merchandise Processing Team at the distribution center. You will help prepare, move, retrieve, and load furniture for customer pickup, shuttle operations, and sample merchandise while working directly with customers and using warehouse equipment.

The role requires the ability to lift up to 110 pounds, strong customer service, and basic computer skills.