Customer Partner, Special Projects Full-time • New York

Omnea; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

UK Benefits Package

US Benefits Package

Job summary

Omnea seeks a Customer Partner, Special Projects, to own initiatives that lack a natural owner, from acquisitions to executive hiring and new business lines. It’s a cross-functional Office of the CEO role at the intersection of product, GTM, and business building.

The role demands thriving in ambiguity, turning ideas into fast results, and delivering high-impact outcomes with founder-level ownership. This is a hands-on operator role, not a back-office position.

Qualifications

• 4–10 years in high-growth companies (ideally B2B SaaS).
• Experience spanning BizOps, BD/revenue generation, or GM-style leadership.
• Entrepreneurial mindset with a track record of performance and willingness to work in ambiguity.

Responsibilities

• Own and deliver CEO-level special projects end-to-end and scope ideas inside days, drive to a clear finish line.
• Drive partnerships and strategic GTM bets across Sales, Product, and Marketing to unlock revenue.
• Lead executive and critical hiring: map the market, run a tight process, and present elite candidates to the CEO.
• Operate with founder-level ownership, determining priorities and maintaining momentum in ambiguity.

Skills

BizOps

BD/Revenue

GM leadership

Entrepreneurial mindset

Job description

Our Mission:

Omnea is the agentic operating system for procurement.

Procurement touches every pound a business spends, yet requests still stall for weeks and approvals get lost in inboxes. Our AI-first platform changes that: our agents capture requests, route approvals, onboard suppliers, flag risk and track every renewal, while anyone in the business can ask a question and get an answer grounded in their own company’s data. Buying becomes painless for everyone, procurement gets a seat at the table, and our customers have saved more than 100,000 hours of manual work so far.

Companies like Spotify, PayPal, T. Rowe Price, JustEat, Adyen and S&P Global run procurement on Omnea. We’re backed by $75M from Khosla Ventures, Insight Partners and Accel, and we’ve been named the UK’s number one startup in the Startups 100, ranked 11th on Sifted’s 2026 list of Europe’s fastest-growing companies, and recognised as one of Fast Company’s Most Innovative Companies.

Talent density matters more to us than almost anything else. We keep the bar high in every team, so everyone here has real ownership and real impact. Our team is full of former founders and operators who’ve scaled unicorns, and we’re looking for people who want to do the best work of their careers alongside them.

Find out more about the team and life at Omnea here.

What we're looking for

We are looking for a Customer Partner, Special Projects to run projects that don’t yet have a natural owner, from acquisitions and fundraises to exec hiring, PR, and building out new teams/business lines. It’s a genuinely cross-functional Office of the CEO role, sitting at the intersection of product, GTM, and business building more broadly.

This person will not be a back-office operator. You’re a builder and a doer -- someone who thrives on ambiguity, wants to learn how to run a company from the inside, and can turn ideas into results at speed. It is also not glamorous work: You will need a ‘no job is too small’ attitude and to thrive from executing and making an impact, not strategising.

You’ll get an unmatched view into how a category-defining AI-driven business scales from $10M to $100M+ ARR at great speed, working directly with the CEO and leadership team. It’s the perfect role for someone who wants to be a future founder, GM, COO or commercial leader; compressing 10 years of experience into two.

The spike we’re looking for is commercial judgment and operator muscle, not process. The best candidates will have lived the chaos of a start-up/scale-up and learned how to bring order without slowing things down. You’ll be trusted with some of the most important company initiatives, and your fingerprints will be on some of Omnea’s most strategic moves.

In short: This is the CEO’s right hand on the initiatives that drive growth, visibility, and scale. If you succeed, the company moves faster, hires better, and shows up in the world with the ambition of a generational business.

What Can You Expect?

You’ll own and deliver CEO-level special projects end-to-end. You’ll take a rough idea, scope it in days (not weeks), and drive to a clear finish line. One quarter that might be running an exec search end-to-end (outreach, screening calls, and all!); the next it could be exploring an acquisition, launching a new GTM motion, or helping unblock a critical customer need.

You’ll drive partnerships and strategic GTM bets. You’ll identify leverage points, pilot new GTM plays, and coordinate across Sales, Product, and Marketing to unlock revenue -- from enterprise lighthouse customer pursuits to ecosystem partnerships.

You’ll lead executive and critical hiring. You’ll source, run, and close senior searches. You’ll build the brief, map the market, run a tight process, and bring elite operators to the table and filter candidates before our CEO speaks with them.

You’ll operate with founder-level ownership, at pace. You’ll decide what matters, what doesn’t, and in what order. You’ll keep momentum through ambiguity, clear blockers, and communicate crisply so busy people can move.

You’ll learn fast and earn trust. You’ll work directly with the CEO and leadership team, gaining exposure to how product, GTM, capital, and hiring intersect -- and you’ll be trusted with all internal company matters.

About You

You’ve likely spent 4–10 years in high-growth companies (ideally B2B SaaS), in roles spanning BizOps, BD/revenue generation, or GM-style leadership. You understand how sales, marketing, and capital decisions drive growth, and you can turn strategy into action without much direction.

You are entrepreneurial and motivated to help build a business, not just observe one. You’re happiest when working hard and solving challenging problems. You know this requires dedication and some sacrifice, and you think it’s worth it.

You have a track record of exceptional performance -- whether in academia, work, or elsewhere -- and evidence of sticking it out through tough environments. You’ve thrived in 0 1 or growth-stage companies, helping to build the playbook while executing it.

You’re commercially minded and can run projects end-to-end: hiring execs, working deals, or launching GTM initiatives. You’ve learned what great execution looks like and bring that standard everywhere you go.

You communicate crisply and with purpose. You can craft CEO-grade narratives -- board decks, competitive positioning, external comms -- and represent Omnea and our CEO with confidence and discretion.

You’re trusted, pragmatic, and able to move quickly when needed. You thrive in ambiguity, act with judgment & taste, and bring momentum to everything you touch.

Dealbreakers: This is not for pure consultants/VCs without operating experience. It’s not for people who need heavy structure, or who want process over progress. If you don’t get energy from being in the weeds & making an impact (often requiring unglamorous work), you will not enjoy this rol

At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out.

At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out.

A few things to note:

• We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here.

• We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time, and you can read more about why we believe this is a winning move here

• We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive. You can see our values here and our Omnea Future Founder's fund here!

• We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).

We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow!

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