Customer & Partner Marketing Manager

Team8; Boston (MA); On-site; Confidential; Full time

Job summary

OX is seeking a Customer & Partner Marketing Manager in Boston to own programs that elevate our voice through customers and partners. You’ll transform relationships into advocacy, develop case studies, and drive campaigns that generate pipeline and brand visibility.

You’ll collaborate with Customer Success, Sales, and Alliances to enable partners, run reference programs, manage co-marketing with technology partners, and maximize presence at global events through scalable campaigns and KPI

Responsibilities

• Build and lead OX’s customer advocacy program
• Develop case studies, testimonials, videos, and success stories that showcase customer outcomes.
• Partner with Customer Success to identify champions and convert them into advocates.
• Drive reference programs, ensuring sales has a steady pipeline of customer proof points.
• Manage joint marketing initiatives with technology and channel partners.
• Create partner campaigns, solution briefs, webinars, and event activations that highlight OX’s value in the ecosystem.
• Collaborate with sales and alliances teams to support partner enablement and demand generation.
• Drive customer and partner presence in OX global events (panels, roundtables, speaking opportunities).
• Create scalable campaigns to increase awareness, engagement, and joint pipeline.
• Track performance, optimize campaigns, and report on customer and partner marketing KPIs.

Job description

Description

As the Customer & Partner Marketing Manager, you’ll own programs that elevate OX’s voice through our customers and partners. You’ll transform relationships into advocacy, create co-marketing opportunities with strategic partners, and deliver impactful campaigns that drive pipeline and brand visibility. This role blends storytelling, relationship management, and program execution.

Requirements:

What You’ll Be Doing

Customer Marketing & Advocacy

• Build and lead OX’s customer advocacy program
• Develop case studies, testimonials, videos, and success stories that showcase customer outcomes.
• Partner with Customer Success to identify champions and convert them into advocates.
• Drive reference programs, ensuring sales has a steady pipeline of customer proof points.

Partner Marketing

• Manage joint marketing initiatives with technology and channel partners.
• Create partner campaigns, solution briefs, webinars, and event activations that highlight OX’s value in the ecosystem.
• Collaborate with sales and alliances teams to support partner enablement and demand generation.

Campaigns & Events

• Drive customer and partner presence in OX global events (panels, roundtables, speaking opportunities).
• Create scalable campaigns to increase awareness, engagement, and joint pipeline.
• Track performance, optimize campaigns, and report on customer and partner marketing KPIs.