Customer & Partner Marketing Manager

OX Security; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

OX Security in Boston is seeking a Customer & Partner Marketing Manager to elevate our voice with customers and partners. You will shape programs, nurture relationships, and turn success stories into demand.

You’ll own advocacy initiatives, develop case studies and videos, collaborate with Customer Success and Sales, and orchestrate joint campaigns with technology and channel partners to boost pipeline and brand visibility.

Qualifications

• 5+ years of experience in customer marketing, partner marketing, or field marketing (preferably in cybersecurity or B2B SaaS).
• Strong storytelling and content creation skills (case studies, videos, campaigns).
• Proven ability to manage multiple stakeholders and build relationships across teams.
• Experience building and scaling advocacy programs.
• Comfortable working in a fast-paced startup environment where creativity and execution matter equally.

Responsibilities

• Build and lead OX’s customer advocacy program.
• Develop case studies, testimonials, videos, and success stories that showcase customer outcomes.
• Partner with Customer Success to identify champions and convert them into advocates.
• Drive reference programs, ensuring Sales has a steady pipeline of customer proof points.
• Manage joint marketing initiatives with technology and channel partners.
• Create partner campaigns, solution briefs, webinars, and event activations that highlight OX’s value in the ecosystem.
• Collaborate with Sales and Alliances teams to support partner enablement and demand generation.
• Drive customer and partner presence in OX global events (panels, roundtables, speaking opportunities).
• Create scalable campaigns to increase awareness, engagement, and joint pipeline.
• Track performance, optimize campaigns, and report on customer and partner marketing KPIs.

Skills

Customer marketing

Partner marketing

Field marketing

Storytelling

Content creation

Stakeholder management

Advocacy programs

Job description

About The Position

OX Security secures the AI-driven SDLC from prompt to production. We eliminate critical, real-time risks from AI code generation through cloud runtime by doing what conventional tools can’t: unifying development and cloud context to stop vulnerabilities right at the source. At OX, we’re building the future of cybersecurity for the AI era.

About The Position

OX Security secures the AI-driven SDLC from prompt to production. We eliminate critical, real-time risks from AI code generation through cloud runtime by doing what conventional tools can’t: unifying development and cloud context to stop vulnerabilities right at the source. At OX, we’re building the future of cybersecurity for the AI era.

As the Customer & Partner Marketing Manager, you’ll own programs that elevate OX’s voice through our customers and partners. You’ll transform relationships into advocacy, create co-marketing opportunities with strategic partners, and deliver impactful campaigns that drive pipeline and brand visibility. This role blends storytelling, relationship management, and program execution.

Responsibilities:

What You’ll Be Doing

Customer Marketing & Advocacy

• Build and lead OX’s customer advocacy program.
• Develop case studies, testimonials, videos, and success stories that showcase customer outcomes.
• Partner with Customer Success to identify champions and convert them into advocates.
• Drive reference programs, ensuring Sales has a steady pipeline of customer proof points.

Partner Marketing

• Manage joint marketing initiatives with technology and channel partners.
• Create partner campaigns, solution briefs, webinars, and event activations that highlight OX’s value in the ecosystem.
• Collaborate with Sales and Alliances teams to support partner enablement and demand generation.

Campaigns & Events

• Drive customer and partner presence in OX global events (panels, roundtables, speaking opportunities).
• Create scalable campaigns to increase awareness, engagement, and joint pipeline.
• Track performance, optimize campaigns, and report on customer and partner marketing KPIs.

Requirements:

What We’re Looking For

• 5+ years of experience in customer marketing, partner marketing, or field marketing (preferably in cybersecurity or B2B SaaS).
• Strong storytelling and content creation skills (case studies, videos, campaigns).
• Proven ability to manage multiple stakeholders and build relationships across teams.
• Experience building and scaling advocacy programs.
• Comfortable working in a fast-paced startup environment where creativity and execution matter equally.