Customer Outreach & Education Specialist

Bump Boxes, Inc; Peoria (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Opportunities for growth and advancement

Supportive team environment

Job summary

A health company focused on family support is seeking a Customer Outreach Specialist in Peoria, Illinois. You will engage with customers to share resources and ensure satisfaction, requiring strong communication and empathy. Ideal candidates should have experience in customer service or outreach. The role promises competitive compensation and opportunities for growth in a collaborative team environment.

Qualifications

• 1–2 years of experience in customer service, outreach, or sales.
• Excellent communication skills (written and verbal).
• Strong listening skills and the ability to empathize with diverse customer needs.

Responsibilities

• Engage with customers via phone to build relationships.
• Provide education on services and products.
• Identify customer needs and connect them with resources.

Skills

Customer service

Communication skills

Listening skills

Empathy

Self-motivation

Tools

CRM systems

Digital communication tools

Job description

A health company focused on family support is seeking a Customer Outreach Specialist in Peoria, Illinois. You will engage with customers to share resources and ensure satisfaction, requiring strong communication and empathy. Ideal candidates should have experience in customer service or outreach. The role promises competitive compensation and opportunities for growth in a collaborative team environment.