Customer Outreach & Communications Specialist

Dutuc; Washington (District of Columbia); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer‑f

Job summary

Dutuc is seeking a Communications Agent to support customer outreach, promotional communication, and relationship-building activities. You will speak with people, convey information clearly, and represent the company in a professional and positive manner in Washington, DC.

The role emphasizes relationship development, communication clarity, and collaboration with marketing and customer service teams, with paid training and growth opportunities available.

Qualifications

• Excellent verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Organized and able to manage multiple responsibilities.

Responsibilities

• Communicate with customers and prospective customers in person.
• Provide clear information about products, services, and promotional opportunities.
• Support customer outreach and engagement initiatives.
• Assist with lead generation and customer acquisition activities.
• Participate in promotional activities and community events.
• Follow up with customers regarding inquiries and opportunities.
• Assist with preparing and organizing promotional materials.
• Gather customer feedback and communicate relevant information to team members.
• Support customer engagement and promotional initiatives.
• Collaborate with marketing and customer service team members.
• Represent the company positively during customer interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Relationship-building

Professional demeanor

Organized

Education

High school diploma or equivalent

Job description

Dutuc is seeking a Communications Agent to support customer outreach, promotional communication, and relationship-building activities. You will speak with people, convey information clearly, and represent the company in a professional and positive manner in Washington, DC.

The role emphasizes relationship development, communication clarity, and collaboration with marketing and customer service teams, with paid training and growth opportunities available.