Customer Outreach & Communications

Westinghouse Electric Company; Canton (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Comprehensive Health and Income Protec

401(k) Savings Plan

Paid Vacations for Qualifying Positi

Job summary

Join Westinghouse Electric Company as a Customer Outreach & Communications Support-Level 2 for a 1-year contract assignment. Located in Juno Beach, FL, you'll be responsible for developing and delivering communication materials and ensuring alignment with business objectives.

Ideal candidates will possess a four-year college degree and 5 years of work experience. The role involves collaborating with teams and tracking communication metrics to optimize effectiveness.

Qualifications

• 5 years of work experience required.

Responsibilities

• Lead end-to-end development of communication materials from concept through final delivery.
• Manage the planning, creation, review, and distribution of internal and external communication content.
• Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials.
• Coordinate communication campaigns and initiatives to support company programs, projects, and announcements.
• Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements.
• Oversee project timelines to ensure communication deliverables are completed accurately and on scheduled.
• Support leadership communications including announcements, briefings, and strategic updates.
• Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels.
• Conduct audience analysis to tailor communications for maximum clarity and impact.
• Maintain documentation and records of communication plans, deliverables, and results.
• Review and edit communication materials to ensure quality, clarity, and consistency.
• Track and report on communication metrics to leadership and stakeholders.
• Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness.

Education

Four-year college degree

Job description

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About the role:

Juno Beach, FL 33408

We are looking for Customer Outreach & Communications Support-Level 2 on behalf of our client. This is a 1-year contract assignment. (W-2) The person will be responsible for overseeing the development and execution of communication materials from the earliest stages of concept and development through to successful on-time delivery as measured by achievement of metrics. The person in this role support business objectives for internal and external communications.

Location: Juno Beach, FL 33408

1-year contract assignment. (W-2)

Key Responsibilities:

• Lead end-to-end development of communication materials from concept through final delivery.
• Manage the planning, creation, review, and distribution of internal and external communication content.
• Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials.
• Coordinate communication campaigns and initiatives to support company programs, projects, and announcements.
• Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements.
• Oversee project timelines to ensure communication deliverables are completed accurately and on scheduled.
• Support leadership communications including announcements, briefings, and strategic updates.
• Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels.
• Conduct audience analysis to tailor communications for maximum clarity and impact.
• Maintain documentation and records of communication plans, deliverables, and results.
• Review and edit communication materials to ensure quality, clarity, and consistency.
• Track and report on communication metrics to leadership and stakeholders.
• Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness.

Qualifications:

• Four-year college degree requirement.
• 5 years of work experience required.

Our Safety Pledge to You:

If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple!

Why WECTEC Staffing Services?

WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network.

WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:

• Comprehensive Health and Income Protection Benefits
• 401(k) Savings Plan
• Paid Vacations for Qualifying Positions

We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $22.00/hr. to $27.00/hr.

Equal Opportunity Employer including Veterans and Individuals with Disabilities