Customer Operations Associate: Process & Support Innovator

Material Wrld, Inc.; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous vacation

Daily catered lunch

Employee discount on fashion merchandise

Health and dental benefits

Regular team happy hours and celebrations

Job summary

Material Wrld, Inc. in New York is looking for an Entry Level Customer Operations Associate to enhance customer operations and support the Customer Service team. This role includes managing eBay store returns and liaising with customers to ensure a smooth experience.

Ideal candidates are recent graduates with strong communication skills, a background in fashion or retail, and an ability to work in a fast-paced startup environment. You’ll enjoy perks like health benefits, generous vacation, and stock options.

Qualifications

• Recent college grad with internship experience in fashion, retail, operations or a related field.
• Must be seeking a fast-paced startup work environment.
• Possesses customer empathy and patience.

Responsibilities

• Manage daily eBay store and The Wrld customer returns.
• Work with the Customer Service team to troubleshoot shipping delays.
• Collaborate with Operations team to maintain inventory controls.

Skills

Effective communication

Customer empathy

Problem solving

Organizational skills

Education

Recent college graduate

Job description

Material Wrld, Inc. in New York is looking for an Entry Level Customer Operations Associate to enhance customer operations and support the Customer Service team. This role includes managing eBay store returns and liaising with customers to ensure a smooth experience.

Ideal candidates are recent graduates with strong communication skills, a background in fashion or retail, and an ability to work in a fast-paced startup environment. You’ll enjoy perks like health benefits, generous vacation, and stock options.