Customer Experience Intern - Jewelry & Fashion (Brooklyn)

Launch Abroad; New York (NY); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Correspond LLC in Brooklyn, NY is seeking a Customer Service Intern to support email, phone, and online inquiries, helping with product questions, orders, returns, and shipping updates. The role focuses on delivering exceptional customer experiences in fashion, luxury, and e-commerce contexts.

You will gain hands-on experience in customer service and brand operations within a creative jewelry and accessories environment, starting Fall 2026, at 17 USD per hour.

Qualifikationen

• Strong English written and verbal communication skills.
• Currently pursuing or recently completed a degree in Business, Communications, Marketing, Fashion, Retail Management, or a related field.
• Excellent interpersonal and customer service skills.
• Strong organizational abilities and attention to detail.
• Comfortable working in a fast-paced environment.
• Proficiency in Microsoft Office Suite and general digital tools.

Aufgaben

• Provide customer support via email, phone, and online communication channels.
• Assist customers with product questions, order inquiries, returns, exchanges, and shipping updates.
• Support e-commerce and order management operations.
• Maintain accurate customer records and communication logs.
• Collaborate with internal teams to resolve customer issues efficiently.
• Assist with inventory coordination and product-related administrative tasks.
• Help ensure a positive and professional customer experience aligned with brand standards.
• Support general office and operational tasks as needed.

Kenntnisse

English communication

Interpersonal skills

Attention to detail

Organizational skills

Customer service

Microsoft Office

Ausbildung

Degree in Business/Communications/Marketing/Fashion/Retail Management

Tools

Microsoft Office

Jobbeschreibung

Correspond LLC in Brooklyn, NY is seeking a Customer Service Intern to support email, phone, and online inquiries, helping with product questions, orders, returns, and shipping updates. The role focuses on delivering exceptional customer experiences in fashion, luxury, and e-commerce contexts.

You will gain hands-on experience in customer service and brand operations within a creative jewelry and accessories environment, starting Fall 2026, at 17 USD per hour.