Customer-Obsessed Sales Leader | Grow People & Brand

Carters Inc.; Fort Worth (TX); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Referral bonuses

Education program

Paid time off

Job summary

Carter’s Inc. in Fort Worth, TX, is seeking a Full Time Sales Manager to be the first face of the brand for growing families. You will lead a team, welcome customers, and build loyalty while delivering exceptional service across our Baby essentials and apparel lines.

You’ll coach staff, model service standards, drive omni‑channel sales, and ensure a welcoming, inclusive store environment. This role requires strong communication, multi‑tasking, and the ability to lift up to 40 pounds as needed.

Qualifications

• High school diploma or GED required.
• Strong customer service and leadership experience preferred.
• Excellent communication, teamwork, and organizational skills.

Responsibilities

• Become a product and brand expert to help families navigate product styles.
• Welcome customers with a warm greeting and provide assistance.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and omni-channel experience while coaching others.

Skills

Customer service

Leadership

Communication skills

Multitasking

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s Inc. in Fort Worth, TX, is seeking a Full Time Sales Manager to be the first face of the brand for growing families. You will lead a team, welcome customers, and build loyalty while delivering exceptional service across our Baby essentials and apparel lines.

You’ll coach staff, model service standards, drive omni‑channel sales, and ensure a welcoming, inclusive store environment. This role requires strong communication, multi‑tasking, and the ability to lift up to 40 pounds as needed.