Customer-Obsessed Retail Sales Leader & Team Coach

Kirkland's, Inc.; Wichita (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Kirkland's, Inc. is looking for a Sales Leader in Wichita, Kansas, who is customer obsessed and has strong product knowledge. The Sales Leader will foster a customer-focused culture while collaborating with the Store Manager to ensure operational processes are executed. This role includes responsibilities like assessing customer behaviors, managing staff and implementing store plans.

Ideal candidates possess management experience, strong communication skills, and a capacity for building customer relationships in a retail environment. Flexibility regarding schedules is essential.

Qualifications

• Minimum 1 year management experience in a retail or service industry preferred.
• Valid Driver license.
• Ability to effectively communicate both written and verbally.

Responsibilities

• Leads, supports and values customer selling in both in-store and online experiences.
• Educates customers on loyalty programs and current promotions.
• Executes Manager on Duty responsibilities.

Skills

Customer selling experience

Strong communication skills

Interpersonal savvy

Teamwork

Ability to work independently

Education

High School Diploma or GED; college preferred

Job description

Kirkland's, Inc. is looking for a Sales Leader in Wichita, Kansas, who is customer obsessed and has strong product knowledge. The Sales Leader will foster a customer-focused culture while collaborating with the Store Manager to ensure operational processes are executed. This role includes responsibilities like assessing customer behaviors, managing staff and implementing store plans.

Ideal candidates possess management experience, strong communication skills, and a capacity for building customer relationships in a retail environment. Flexibility regarding schedules is essential.