Customer-Obsessed Sales Associate

JD Sports NA

Seneca (SC)

On-site

USD 10,000 - 15,000

Part time

6 days ago
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Job summary

JD Sports NA in Seneca, SC is seeking a Sales Associate to deliver exceptional customer service and drive product sales. You will be knowledgeable across departments, uphold store policies, and actively promote promotions to create a memorable customer experience that encourages repeat visits.

The role emphasizes strong interpersonal skills, the ability to work in a fast-paced environment, and a proactive, team-centered approach to merchandising and sales targets.

Qualifications

  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by the organization.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service
Interpersonal skills
Fast-paced environment
Self-starter
Attention to detail
Team player
Selling merchandise

Job description

JD Sports NA in Seneca, SC is seeking a Sales Associate to deliver exceptional customer service and drive product sales. You will be knowledgeable across departments, uphold store policies, and actively promote promotions to create a memorable customer experience that encourages repeat visits.

The role emphasizes strong interpersonal skills, the ability to work in a fast-paced environment, and a proactive, team-centered approach to merchandising and sales targets.

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