Customer-Obsessed Retail Associate — Shoes & Service Pro

Caleres, Inc.; Rochester (NH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Shoe discounts

Relaxed dress code

Daily access to pay

Transfer locations

Career development opportunities

Employee assistance programs

PTO, Health, and Retirement

Job summary

Caleres, Inc. operates Famous Footwear and related brands through a Rochester, NH store. The role focuses on daily store tasks, keeping shelves neat, inviting and well‑stocked, while delivering top customer experiences and helping shoppers find the perfect fit.

Ideal candidates bring a high school diploma or GED, strong communication, teamwork, and a flexible schedule to cover holidays and weekends. Training and development are provided in a collaborative environment.

Qualifications

• Preferred: High School Diploma/GED.
• Ability to build constructive relationships with store staff.
• Strong communication with associates at all levels.
• Ability to work with Store Sales Manager as needed.
• Knowledge of basic retail practices and procedures.
• Ability to flex schedule including holidays and weekends.

Responsibilities

• Ensure daily store tasks like pricing, shipment processing, fulfillment and inventory.
• Deliver stellar customer engagement and assist customers to find the right products.
• Review store performance and drive sales with purpose and urgency.
• Communicate clearly with the entire store team and practice active listening.
• Uphold company policies and look for feedback to improve skills.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Education

High School Diploma/GED

Job description

Caleres, Inc. operates Famous Footwear and related brands through a Rochester, NH store. The role focuses on daily store tasks, keeping shelves neat, inviting and well‑stocked, while delivering top customer experiences and helping shoppers find the perfect fit.

Ideal candidates bring a high school diploma or GED, strong communication, teamwork, and a flexible schedule to cover holidays and weekends. Training and development are provided in a collaborative environment.