Customer Master Data Specialist - SAP & Data Integrity

Airgas; Independence Township (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Assistance

Job summary

Airgas is seeking a Customer Master Data Specialist in Independence, OH, to ensure end-to-end creation and maintenance of customer accounts in SAP. You will safeguard data integrity across contact information, pricing, ordering preferences, and sales reps, working with sales, operations, and finance on critical business events.

Responsibilities include account setup, governance, pricing, and system maintenance, plus enhancing processes and internal support via email, phone, and chat.

Qualifications

• Strong computer proficiency, including intermediate experience with Microsoft Excel and Google Workspace.
• Proven ability to manipulate, analyze, and troubleshoot large amounts of data with extreme attention to detail.
• Strong written and verbal communication skills with the ability to work collaboratively in a team setting.

Responsibilities

• Account Setup & Governance: Execute daily creation, modification, and restructuring requests for customer master accounts in SAP in strict alignment with data governance policies and standard operating procedures.
• Cross-Functional Collaboration: Partner with sales, operations, bulk teams, and finance to support complex account restructuring, branch openings/closures, mergers, acquisitions, and asset balance management.
• Pricing & System Maintenance: Accurately process and update customer pricing agreements, bulk asset billings, and account preferences with meticulous attention to detail and pricing compliance.
• Customer Service & Process Optimization: Provide responsive internal customer support via email, phone, and chat, while actively identifying opportunities to streamline workflows, document SOPs, and reduce processing times.

Skills

Microsoft Excel

Google Workspace

Data analysis

Communication

Teamwork

Education

High School Diploma or GED

Tools

SAP

Job description

Airgas is seeking a Customer Master Data Specialist in Independence, OH, to ensure end-to-end creation and maintenance of customer accounts in SAP. You will safeguard data integrity across contact information, pricing, ordering preferences, and sales reps, working with sales, operations, and finance on critical business events.

Responsibilities include account setup, governance, pricing, and system maintenance, plus enhancing processes and internal support via email, phone, and chat.