Customer Marketing Coordinator

Conair LLC; Stamford (CT); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Conair LLC in Stamford, CT is seeking a Customer Marketing Coordinator to support multiple strategic retail customers across the Beauty & Home Care portfolio. The role emphasizes coordination of customer-facing programs, retailer displays, samples, and business reporting to enable in-market execution.

You will partner with Marketing, Sales, Brand, Creative, Product, Commercialization, and Supply Chain teams to meet brand and retailer requirements, manage timelines, and maintain accurate

Qualifications

• Bachelor’s degree in Marketing, Business, Communications or related field preferred.
• 1–3 years of experience in marketing, customer/shopper/trade marketing, sales support, retail marketing, project coordination or consumer products preferred.
• Exceptional organizational and project management skills.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple projects and competing priorities simultaneously.
• Strong written and verbal communication skills.
• Comfortable working cross-functionally in a fast-paced environment.
• Experience maintaining trackers and project plans.

Responsibilities

• Coordinate retailer displays, signage, and customer marketing materials.
• Manage timelines, approvals, deliverables, and execution requirements across programs.
• Partner with cross-functional teams to ensure materials meet brand and retailer requirements.
• Track milestones and proactively identify risks, delays, or missing information.
• Maintain visibility to project status, ownership, and deadlines.
• Coordinate product sample requests for meetings, line reviews, launches and events.
• Track sample availability and shipment status with Supply Chain and Product teams.
• Support Customer Marketing Managers in maintaining customer and program P&Ls.
• Organize calendars, trackers, and program documentation.
• Prepare materials for line reviews and customer meetings; gather insights.

Skills

Organizational skills

Project management

Attention to detail

Communication skills

Cross-functional collaboration

Excel

PowerPoint

Multitasking

Education

Bachelor's degree in Marketing/Business/Communications or related field

Tools

Excel

PowerPoint

Job description

Position Summary:

The Customer Marketing Coordinator serves as a key operational and executional resource for the Customer Marketing team, supporting multiple strategic retail customers across the Beauty & Home Care portfolio.

This role is responsible for coordinating customer-facing programs, retailer displays, product samples, customer materials, and business reporting processes that enable successful execution in market. By owning day-to-day coordination, project management, and administrative support activities, the Coordinator helps Customer Marketing Managers drive strategic customer growth and retailer engagement.

The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple projects and deadlines simultaneously. They are resourceful, collaborative, and comfortable working across a broad group of cross‑functional stakeholders to ensure programs are delivered accurately and on time.

Key Responsibilities:

Retailer Displays & Customer Execution

• Coordinate the development and execution of retailer displays, signage, and customer‑specific marketing materials.
• Manage timelines, approvals, deliverables, and execution requirements across multiple customer programs.
• Partner with Customer Marketing, Sales, Brand, Creative, Product, Commercialization, and Supply Chain teams to ensure materials meet both brand and retailer requirements.
• Track project milestones and proactively identify risks, delays, or missing information.
• Maintain visibility to project status, ownership, and key deadlines.

Sample Management

• Coordinate product sample requests for customer meetings, line reviews, launches and trade events.
• Partner across Product, Sales, Customer Marketing and Supply Chain to help ensure samples are available when required.
• Track and communicate sample availability and shipment status.

P&L & Business Support

• Support Customer Marketing Managers in maintaining customer and program P&Ls.
• Gather and organize inputs required for profitability analysis.
• Maintain customer performance trackers and supporting documentation.
• Ensure assumptions, inputs, and reporting files remain accurate and current.

Project Management & Team Operations

• Maintain customer marketing calendars, trackers, timelines, and project plans.
• Coordinate cross‑functional deliverables and follow up with stakeholders to ensure deadlines are met.
• Organise and maintain customer files, presentations, and program documentation.
• Document meeting notes, action items, and next steps when needed.
• Identify opportunities to improve processes, organisation, and team efficiency.

Customer Marketing Program Support

• Help prepare materials for line reviews and customer meetings.
• Assist with customer‑specific programs from planning through execution.
• Assist in gathering promotional results, customer insights, and execution feedback.

What Success Looks Like

• Displays, signage and samples are ready when customer teams need them.
• Customer/program P&Ls and supporting documentation are consistently maintained.
• Clear visibility exists to deadlines, ownership and outstanding actions.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications or related field preferred.
• 1–3 years of experience in marketing, customer/shopper/trade marketing, sales support, retail marketing, project coordination or consumer products preferred.
• Exceptional organizational and project management skills.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple projects and competing priorities simultaneously.
• Strong written and verbal communication skills.
• Comfortable working cross‑functionally in a fast‑paced environment.
• Strong Excel and PowerPoint skills.
• Experience maintaining trackers and project plans.
• Experience in consumer products, beauty, retail or working with major retailers is a plus.

Compensation:

Conair has established a good faith salary range for this position. The salary range reflects the Company’s reasonable expectation for the role at the time of posting and is based on a variety of factors including business needs, market conditions, candidate qualifications, experience, skills, and internal equity. The anticipated base salary range for this position is $65k-$90k.

In addition to base salary, this position is eligible to participate in Conair’s annual bonus program. Conair also offers a comprehensive benefits package that includes medical, dental and vision coverage; short- and long‑term disability insurance; paid parental leave; paid time off; 11 paid holidays; two paid volunteer days; employee product discounts; and a 401(k) plan with employer contributions. Eligibility for certain benefits may vary based on employment status and plan terms.

Environmental Factors:

This role is performed in a professional office environment and requires prolonged periods of sitting, working on a computer, and using standard office equipment. The position follows Conair’s hybrid work model, requiring on‑site presence at the Stamford, CT office Monday through Thursday, with the flexibility to work remotely on Fridays.

About Conair:

Conair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories.

Conair has always been driven by a passion for innovation; it’s part of the Company’s DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company’s domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci , TRAVELSMART by CONAIR, and Waring.

Conair’s passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company’s goal is to ensure that every household in the world eventually owns one of our products.

Conair creates confidence and connection

Are you passionate about this opportunity but worried that you don’t have 100% of the experience we’re looking for? We still want to hear from you!