Customer Manager - Walmart Omnichannel, Confectionery

mars; États-Unis; Sur place; USD 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Company bonus

Résumé du poste

Mars seeks a Customer Manager for Walmart Omnichannel, Confectionery, in Bentonville, AR. You will act as the omni-channel SME supporting Mars Snacking's largest digital business, leading OPD strategy and omni growth, and driving digital performance through shelf execution, content optimization, pricing and promotions.

You will partner across functions to develop data-driven strategies, optimize online presence, and accelerate online growth, delivering strong customer insights and operational

Qualifications

• Bachelor's degree required.
• 5+ years in Sales, Marketing, eCommerce, or Omni/Digital roles within CPG or retail.
• Experience managing large, complex retail customers.
• Strong understanding of syndicated data and digital performance metrics.
• Digital commerce or OPD experience preferred.
• Self-starter who thrives in ambiguity with ownership mindset.
• Ability to influence cross-functional partners.

Responsabilités

• Lead Walmart Omni Strategy: Own development and execution of OPD and omni-channel plans that drive digital growth and category leadership.
• Drive Digital Shelf Excellence: Partner cross-functionally to optimize assortment, search visibility, content quality, digital shelving, pricing, and promotions.
• Accelerate Digital Growth: Identify and execute opportunities to expand online penetration, improve conversion, and enhance digital shopper experience.
• Influence Through Insights: Deliver data-driven recommendations that create mutual value and strengthen category performance.
• Build & Scale Capabilities: Establish new processes, tools, and ways of working that improve omni execution and digital performance.
• Execute with Excellence: Lead new item launches and ensure flawless execution of customer plans.
• Represent the Voice of the Customer: Translate customer insights into internal strategy and action.

Connaissances

Omnichannel strategy

Retail customer management

Data-driven decisions

Digital shelf optimization

Cross-functional influence

Formation

Bachelor's degree

Description du poste

Customer Manager - Walmart Omnichannel, Confectionery

Bentonville, AR

The Customer Manager, Walmart-Omnichannel, Confectionery is the omni-channel subject matter expert supporting the largest digital business within Mars Snacking. This role leads Walmart's Online Pickup & Delivery (OPD) strategy and omni growth plans, driving digital performance through best-in-class digital shelf execution, content optimization, pricing and promotion strategy, and seamless omni-integration. Operating in a fast-evolving environment, this role requires a self-starter who thrives in ambiguity, builds new capabilities, and operates with a strong ownership mindset.

What are we looking for?

• Bachelor's Degree
• 5+ years in Sales, Marketing, eCommerce, or Omni/Digital roles within CPG or retail
• Experience managing large, complex retail customers
• Strong understanding of syndicated data and digital performance metrics
• Digital commerce or OPD experience preferred
• Proven self-starter comfortable operating in ambiguity
• Strong ownership mindset with ability to influence cross-functional partners

What would be your key responsibilities?

• Lead Walmart Omni Strategy: Own development and execution of OPD and omni-channel plans that drive digital growth and category leadership
• Drive Digital Shelf Excellence: Partner cross-functionally to optimize assortment, search visibility, content quality, digital shelving, pricing, and promotions
• Accelerate Digital Growth: Identify and execute opportunities to expand online penetration, improve conversion, and enhance digital shopper experience
• Influence Through Insights: Deliver data-driven recommendations that create mutual value and strengthen category performance
• Build & Scale Capabilities: Establish new processes, tools, and ways of working that improve omni execution and digital performance
• Execute with Excellence: Lead new item launches and ensure flawless execution of customer plans
• Represent the Voice of the Customer: Translate customer insights into internal strategy and action

What can you expect from Mars?

• Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.
• Mars does not sponsor visas for this role.
• This position is not eligible for relocation benefits.