Customer Manager Associate

Acosta, Inc.; Portland (OR); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Short-term Disability

401k Plan

PTO

Job summary

Acosta Sales & Marketing in Portland, OR is hiring a Customer Manager Associate to manage a designated territory and build relationships with store managers to drive short- and long-term performance.

You will execute wall-to-wall coverage, handle item placement, displays, pricing surveys, and promotions while reporting results to the Retail Sales Manager. A bachelor’s degree or equivalent is required, with sales experience preferred.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Sales experience, preferably in natural products.
• Strong interpersonal, organizational, and sales skills.
• Able to work with team members and external contacts.
• Basic proficiency in Microsoft Office and managing email/calendar.

Responsibilities

• Sell promotional programs for displays at natural retailers.
• Sell incremental quantities for display and programs.
• Build relationships with store managers and buyers.
• Obtain distribution and placement of new items via distributors.
• Identify and correct placement or availability voids.
• Mercandise products for optimal shelf placement.
• Attend retailer resets as requested.
• Complete audits and pricing surveys in stores.

Skills

Sales experience

Interpersonal skills

Organization

Team collaboration

Microsoft Office

Driver's license

Auto insurance

Education

Bachelor’s degree or equivalent

Job description

Customer Manager Associate

General Information

Company: ACO-US

Location: PORTLAND, Oregon, 97212

Ref #: 65916

Pay Rate: $ 16.80

Experience/skills and/or location may influence position wage rate

Range Minimum: $ 16.80

Range Maximum: $ 16.80

Function: Merchandising

Employment Duration: Full-time

Benefits

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program

Description and Requirements

The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on developing relationships with store managers and personnel to achieve short- and long-term performance objectives. The ACM executes wall-to-wall sales coverage, including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising, resulting in incremental sales volume.

What will you do?

• Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.
• Sell incremental quantities for display and TPR based on OI programs through distributors.
• Build and maintain strong relationships with store managers and buyers through communication and follow-through.
• Obtain the distribution and placement of the client's new items at independent retailers via distributors.
• Identify and correct voids in product placement or availability.
• Merchandise manufacturer products to achieve optimal shelf placement.
• Attend retailer resets when requested.
• Complete audits and pricing surveys in stores as assigned.
• Report competitive and market activity to management.
• Utilize supplied technology to track results and report metrics.
• Set and review performance objectives with the Sales Manager.

Experience and Qualifications

• Bachelor’s degree or equivalent work experience.
• Sales experience, preferably in the natural products industry.
• Strong interpersonal, organizational, and sales skills.
• Ability to work effectively with team members, peers, management, and external customer contacts.
• Home space to store samples securely and accessibly.
• Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar.
• Valid driver’s license and current auto insurance; able to drive for extended periods.

Work Environment and Physical Requirements

• Physically able to perform job functions, including crawling, climbing, standing (up to 33%), frequent pulling, bending, kneeling, pushing, and walking (33–66%).
• Continuous use of hands and legs for repetitive motion.
• Ability to lift up to 10 lbs. (sedentary), 11–25 lbs. (light), and over 25 lbs. (medium, up to 75% of the time).

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

Acosta Sales & Marketing is an Equal Opportunity Employer

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Canada: http://acosta.jobs/privacy-policy-ca/

Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.