Customer Manager Associate

Acosta; Columbia (MD); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

401k program

Generous Paid Time Off (PTO)

Job summary

A leading marketing firm is seeking an Associate Customer Manager to enhance relationships with retail partners in Columbia, Maryland. This full-time role involves executing sales and merchandising strategies, ensuring product visibility and availability, and collaborating with team members to drive sales objectives. Candidates should have a Bachelor of Arts degree or equivalent experience, sales knowledge in the natural products field, and strong organizational skills. The position offers competitive pay and comprehensive benefits.

Qualifications

• Bachelor of Arts degree or equivalent work experience.
• Sales experience, preferably in the natural products industry.
• Strong interpersonal, organizational, and sales skills.
• Basic proficiency in Microsoft Office (Outlook, Excel).
• Valid driver’s license and current auto insurance.

Responsibilities

• Sell promotional programs for displays at independent natural retailers.
• Develop and maintain strong relationships with store managers.
• Obtain distribution and placement of new items at independent retailers.
• Identify and correct voids in product placement or availability.
• Utilize supplied technology to track results and report metrics.

Skills

Sales experience in the natural products industry

Strong interpersonal skills

Organizational skills

Proficiency in Microsoft Office

Education

Bachelor of Arts degree or equivalent work experience

Job description

General Information

Company: ACO-US

Location: COLUMBIA, Maryland, 21045

Ref #: 83399

Pay Rate: $16.00

Range Minimum: $16.00

Range Maximum: $16.00

Function: Merchandising

Employment Duration: Full-time

Benefits

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program

Description And Requirements

The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on developing relationships with store managers and personnel to achieve short- and long-term performance objectives. The ACM executes wall-to-wall sales coverage, including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising, resulting in incremental sales volume.

What will you do?

• Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.
• Sell incremental quantities for display and TPR based on OI programs through distributors.
• Develop and maintain strong relationships with store managers and buyers through communication and follow-through.
• Obtain the distribution and placement of the client's new items at independent retailers via distributors.
• Identify and correct voids in product placement or availability.
• Merchandise manufacturer products to achieve optimal shelf placement.
• Attend retailer resets when requested.
• Complete audits and pricing surveys in stores as assigned.
• Report competitive and market activity to management.
• Utilize supplied technology to track results and report metrics.
• Set and review performance objectives with the Sales Manager.

Experience and Qualifications

• Bachelor of Arts degree or equivalent work experience.
• Sales experience, preferably in the natural products industry.
• Strong interpersonal, organizational, and sales skills.
• Ability to work effectively with team members, peers, management, and external customer contacts.
• Home space to store samples securely and accessibly.
• Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar.
• Valid driver’s license and current auto insurance; able to drive for extended periods.

Work Environment and Physical Requirements

• Physically able to perform job functions, including crawling, climbing, standing (up to 33%), frequent pulling, bending, kneeling, pushing, and walking (33–66%).
• Continuous use of hands and legs for repetitive motion.
• Ability to lift up to 10 lbs. (sedentary), 11–25 lbs. (light), and over 25 lbs. (medium, up to 75% of the time).

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

Equal Opportunity Employer

Acosta Sales & Marketing is an Equal Opportunity Employer.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

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Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.