Customer Manager Associate

Acosta, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

Job summary

ACO-US in Brooklyn, NY seeks a Customer Manager Associate to cover a designated territory and develop store-manager relationships to achieve sales objectives. You will execute wall-to-wall coverage, manage promotions, and drive product placement with distributors, retailers, and internal teams.

The role requires a BA or equivalent, sales experience in natural products, and strong interpersonal skills. A valid driver’s license and MS Office proficiency are essential.

Qualifications

• Bachelor of Arts degree or equivalent work experience.
• Sales experience, preferably in the natural products industry.
• Strong interpersonal, organizational, and sales skills.
• Ability to work effectively with team members, peers, management, and external customer contacts.
• Home space to store samples securely and accessibly.
• Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar.
• Valid driver’s license and current auto insurance; able to drive for extended periods.

Responsibilities

• Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.
• Sell incremental quantities for display and TPR based on OI programs through distributors.
• Develop and maintain strong relationships with store managers and buyers through communication and follow-through.
• Obtain the distribution and placement of the client's new items at independent retailers via distributors.
• Identify and correct voids in product placement or availability.
• Merchandise manufacturer products to achieve optimal shelf placement.
• Attend retailer resets when requested.
• Complete audits and pricing surveys in stores as assigned.
• Report competitive and market activity to management.
• Utilize supplied technology to track results and report metrics.
• Set and review performance objectives with the Sales Manager.

Skills

Sales experience

Interpersonal skills

Organizational skills

Microsoft Office

Driver's license

Education

BA degree or equivalent

Tools

Outlook

Excel

Job description

Customer Manager Associate

General Information

Company: ACO-US

Location: BROOKLYN, New York, 11234

Ref #: 83397

Pay Rate: $ 17.00

Experience/skills and/or location may influence position wage rate

Range Minimum: $ 17.00

Range Maximum: $ 17.00

Function: Merchandising

Employment Duration: Full-time

Benefits:

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program

Description and Requirements

The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on developing relationships with store managers and personnel to achieve short- and long-term performance objectives. The ACM executes wall-to-wall sales coverage, including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising, resulting in incremental sales volume.

What will you do?

• Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.
• Sell incremental quantities for display and TPR based on OI programs through distributors.
• Develop and maintain strong relationships with store managers and buyers through communication and follow-through.
• Obtain the distribution and placement of the client's new items at independent retailers via distributors.
• Identify and correct voids in product placement or availability.
• Merchandise manufacturer products to achieve optimal shelf placement.
• Attend retailer resets when requested.
• Complete audits and pricing surveys in stores as assigned.
• Report competitive and market activity to management.
• Utilize supplied technology to track results and report metrics.
• Set and review performance objectives with the Sales Manager.

Experience and Qualifications :

• Bachelor of Arts degree or equivalent work experience.
• Sales experience, preferably in the natural products industry.
• Strong interpersonal, organizational, and sales skills.
• Ability to work effectively with team members, peers, management, and external customer contacts.
• Home space to store samples securely and accessibly.
• Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar.
• Valid driver’s license and current auto insurance; able to drive for extended periods.

Work Environment and Physical Requirements :

• Physically able to perform job functions, including crawling, climbing, standing (up to 33%), frequent pulling, bending, kneeling, pushing, and walking (33–66%).
• Continuous use of hands and legs for repetitive motion.
• Ability to lift up to 10 lbs. (sedentary), 11–25 lbs. (light), and over 25 lbs. (medium, up to 75% of the time).

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

Acosta Sales & Marketing is an Equal Opportunity Employer

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