Customer Manager Associate

Acosta Sales & Marketing; Portland (OR); On-site; USD 18,525 - 26,384; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Short-term and long-term disability

401k program

Generous Paid Time Off (PTO) program

Job summary

A top marketing firm is seeking a Customer Manager Associate in Portland, Oregon. This full-time position focuses on developing relationships with store managers to drive sales performance. Candidates must have a Bachelor’s degree or equivalent experience along with strong sales and interpersonal skills. Responsibilities include selling promotional programs, conducting audits, and ensuring optimal product placement. The ideal applicant will be proficient in Microsoft Office and possess a valid driver's license.

Qualifications

• Sales experience, preferably in the natural products industry.
• Strong interpersonal, organizational, and sales skills.
• Basic proficiency in Microsoft Office (Outlook, Excel).
• Valid driver’s license and current auto insurance.

Responsibilities

• Sell promotional programs for displays at independent natural retailers.
• Build and maintain strong relationships with store managers and buyers.
• Obtain distribution and placement of client's new items at retailers.
• Complete audits and pricing surveys in stores as assigned.

Skills

Sales experience

Interpersonal skills

Organizational skills

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Outlook

Microsoft Excel

Job description

Customer Manager Associate

General Information

Company: ACO-US

Location: PORTLAND, Oregon, 97212

Ref #: 65916

Pay Rate: $ 16.30

Experience/skills and/or location may influence position wage rate

Range Minimum: $ 16.30

Range Maximum: $ 16.30

Function: Merchandising

Employment Duration: Full-time

Benefits

• Medical, dental and vision insurance

• Company-paid life insurance, short-term and long-term disability

• 401k program

• Generous Paid Time Off (PTO) program

Description and Requirements

The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on developing relationships with store managers and personnel to achieve short- and long-term performance objectives. The ACM executes wall-to-wall sales coverage, including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising, resulting in incremental sales volume.

What will you do?

• Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.

• Sell incremental quantities for display and TPR based on OI programs through distributors.

• Build and maintain strong relationships with store managers and buyers through communication and follow-through.

• Obtain the distribution and placement of the client's new items at independent retailers via distributors.

• Identify and correct voids in product placement or availability.

• Merchandise manufacturer products to achieve optimal shelf placement.

• Attend retailer resets when requested.

• Complete audits and pricing surveys in stores as assigned.

• Report competitive and market activity to management.

• Utilize supplied technology to track results and report metrics.

• Set and review performance objectives with the Sales Manager.

Experience and Qualifications

• Bachelor’s degree or equivalent work experience.

• Sales experience, preferably in the natural products industry.

• Strong interpersonal, organizational, and sales skills.

• Ability to work effectively with team members, peers, management, and external customer contacts.

• Home space to store samples securely and accessibly.

• Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar.

• Valid driver’s license and current auto insurance; able to drive for extended periods.

Work Environment and Physical Requirements

• Physically able to perform job functions, including crawling, climbing, standing (up to 33%), frequent pulling, bending, kneeling, pushing, and walking (33–66%).

• Continuous use of hands and legs for repetitive motion.

• Ability to lift up to 10 lbs. (sedentary), 11–25 lbs. (light), and over 25 lbs. (medium, up to 75% of the time).

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

Acosta Sales & Marketing is an Equal Opportunity Employer.

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