Customer Manager

Acosta Group; St. Louis (MO); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading company in the consumer goods sector is seeking a Customer Manager to enhance sales and market share for represented brands. The role involves managing customer accounts, developing business plans, and ensuring effective communication with key stakeholders. Candidates should have a Bachelor's degree and relevant experience in retail or marketing. Strong presentation and project management skills are essential for success in this position.

Qualifications

• At least six months of relevant experience in retail, marketing, or sales administration.
• Bachelor’s degree or equivalent work experience required.

Responsibilities

• Manage assigned principals’ business within designated customer accounts.
• Develop a Customer Business Plan aligned with principals’ priorities.
• Ensure superior in-store presence and manage trade marketing funds.

Skills

Presentation

Project Management

Education

Bachelor’s degree

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Join to apply for the Customer Manager role at Acosta Group

Description

Responsible for managing the assigned principals’ business (division and/or geographic) within designated "customer accounts." The primary goal is to increase sales and market share of the represented brands while earning a profit for our manufacturers and Acosta.

Responsibilities

1. Deliver principals’ objectives, including volume and sales fundamentals (merchandising, assortment, pricing, shelving), at the lowest cost.
2. Develop a Customer Business Plan aligned with the principals’ priorities.
3. Engage decision-makers at the customer to promote business plans, programs, and concepts for long-term results.
4. Achieve results efficiently, maximizing revenue and managing expenditures at the customer level.
5. Ensure a superior in-store presence, manage trade marketing funds, process shipments, and leverage data for sales strategies.
6. Operate within the designated budget.
7. Maintain proactive communication with key principals and collaborate with Retail Sales Managers on initiatives.
8. Utilize customer, market, and principal knowledge, involving marketing, technology, and administrative resources.
9. Provide timely updates on priorities and share information within the team to enhance organizational capacity.
10. Use computer systems effectively to support the Customer Business Plan and develop skills in communication systems.
11. Offer feedback to leadership on capacity building and business improvement.
12. Meet physical requirements as listed.
13. Perform other duties as assigned.

Qualifications

1. Bachelor’s degree or equivalent work experience in relevant industry.
2. At least six months of relevant experience in retail (CPG), marketing, space management, or resets; sales administration or finance experience preferred.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications.
• Excellent presentation skills.
• Ability to handle multiple projects simultaneously.
• Valid driver’s license required; recent DUI/DWI convictions disqualify.

Physical Requirements

• Vision, color perception, lifting (up to 50 lbs.), ability to travel, listening, pushing/pulling, carrying (up to 20 lbs).